Customer Service Executive

Manage customer inquiries feedback and complaints from all countries on a daily basis. - Provide guidance and standard responses to the team to ensure customer satisfaction. - Lead and oversee the department's CRM project for customer satisfaction acquisition and retention programs. - Develop strategies to increase membership retention rates for all...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3.5k-3.8k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3.5k-3.8k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your...

**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

Work closely with the internal and external parties to plan and execute growth strategies to deliver on goals and KPIs in support of brand development, higher-margin focus, and customer base expansion in key target markets while maintaining a positive and productive relationship with partners. - To develop new business opportunities by identifying potential...

**Key Responsibilities**: - Allocate shifts to external staff in a timely manner, based on client requests and requirements. - Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software. - Liaise with nurses and clients regularly to ensure proper staff allocation and address...

To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate progress and resolution of issues to internal and external customers. - To maintain accurate and...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

Responsibles:Assist customers in resolving inquiries through various channels (phone, Whats App, social media, tickets, and live chat).Monitor shipments for timely delivery.Communicate with internal and external parties about customer deliveries.Collaborate with the customer relationship team for personalized responses, ensuring satisfaction and...

**Requirements**: - Possess SPM, Professional Certificate, Business - Studies/Administration/Management or equivalent - At least 1-2 year(s) of working experience in the related field is required for this position - Applicants must be willing to work in Juru - Preferably related in Marketing/Business Development or equivalent. - 2 Full-Time position(s)...

**Brief Job Summary**: The Order Processing Executive will execute Order Management functions for internal and external customers. The individual will work closely with business, distributors/end customers, internal customers, finance, and supply chain to ensure timely delivery of goods. Also, the individual will support business objectives; deliver high...

**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...