See more Collapse

Customer Service Executive

2 months ago

Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time

**Job Summary**:
We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.

**Location**:Bukit Jalil

**Your responsibilities**:

- Customer Service Agent is represents the brand, the culture, and values of our clients
- Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
- Sign up customers for I-Banking
- Route calls through IVR where applicable
- Maintain contact records to reflect current information
- Requests and complaints Turn around
- Promote cross sell of all banking products
- Maintain accuracy of information given to customers
- Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter
- Ensure all sales pitches are made without any mis-selling

**Requirements**:

- Graduate / SPM with minimum of 2 years’ experience
- Fresher or with 1 - 7 years of experience in Customer Service Field
- Fluent communication, writing, and interpersonal skills in English (Level C2)
- Must be energetic, positive minded and good team player
- Applicants should be Malaysian citizens
- Committed, highly motivated and looking forward to an exciting and rewarding career
- Dedicated, results oriented, positive minded individual striving for positive results

**Others**:

- Intake is on 4th December'23 ( Bukit Jalil )
- Immediate Joiner is applicable

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,000.00 - RM3,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- English Communication Should be Fluent C2 Level?
- Able to Join 4th December 2023 Intake, If Hired?

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 3 years (required)

**Language**:

- English (required)

Ability to Commute:

- Bukit Jalil (required)

Expected Start Date: 12/04/2023

We have other current jobs related to this field that you can find below

  • Customer Service Specialist

    3 weeks ago

    Bukit Jalil, Malaysia Cxl executive Full time

    CUSTOMER SERVICE INBOUND - IMMEDIATE HIRING JOB DETAILS: - Work Location: Bukit Jalil - Preferable those own transportations. - Working Days: Monday - Sunday (5 working days, 2 off days rotational) - Working Hours: 9:00 am - 6:00 pm / 10:00 am - 7:00 pm - Joining Date: 3 April 2023 (Immediate Hiring) - Salary Package: Fixed Basic salary RM 2,000 + Fixed...

  • Customer Retention Officer

    5 days ago

    Bukit Jalil, Malaysia CXL Executive Full time

    CUSTOMER RETENTION OFFICER - IMMEDIATE HIRINGREQUIREMENT Fresh graduate & applicant with good communication is encourage to apply Preferably applicant with customer service experience- Location: Bukit Jalil - nearby LRT Bukit Jalil- Required Language(s) : Applicant must be multilingual with English as a primary language and BM as a secondary language...

  • Customer Service Executive

    5 days ago

    Bukit Jalil, Malaysia International Bank Full time

    CUSTOMER SERVICE EXECUTIVE - INTERNATIONAL BANK Location : Bukit Jalik Nearby LRT Bukit Jalil Basic : RM RM 3300 Shift Allowance : RM 300 RM 400 monthlyKPI : RM 0 RM 5000 & above quarterly (depends on the sale that you closed with customers Fluent in Bahasa Melayu and English Supporting MY market 9 hrs per day including 1 hr break 5 days working, 2 days...

  • Customer Retention Officer

    3 weeks ago

    Bukit Jalil, Malaysia CXL Executive Full time

    **CUSTOMER RETENTION OFFICER - IMMEDIATE HIRING** **REQUIREMENT** - Fresh graduate & applicant with good communication is encourage to apply - Preferably applicant with customer service experience - **Location**: Bukit Jalil - nearby LRT Bukit Jalil - **Required Language(s)** : Applicant must be multilingual with English as a primary language and BM as a...

  • Manager, Customer Service

    1 month ago

    Bukit Jalil, Malaysia BE International Marketing Sdn Bhd Full time

    Manage customer inquiries feedback and complaints from all countries on a daily basis. - Provide guidance and standard responses to the team to ensure customer satisfaction. - Lead and oversee the department's CRM project for customer satisfaction acquisition and retention programs. - Develop strategies to increase membership retention rates for all...

  • Customer Service

    5 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    Customer Service ExecutiveXiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low YatRESPONSIBILITY: Handle customer service onsite Resolve customer problem and issue Do admin and any related taskREQUIREMENT: Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and...

  • Customer Service Executive

    5 days ago

    Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    Job Summary:We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.Location: Bukit JalilYour responsibilities:...

  • limited Customer Service Executive(Banking

    2 weeks ago

    Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3.5k-3.8k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

  • Customer Service Executive

    5 days ago

    Bukit Jalil, Malaysia International Bank Full time

    **CUSTOMER SERVICE EXECUTIVE - INTERNATIONAL BANK** - Location : Bukit Jalik - Nearby LRT Bukit Jalil - Basic : RM 3000 - RM 3300 - Shift Allowance : RM 300 - RM 400 monthly - KPI : RM 0 - RM 5000 & above - quarterly (depends on the sale that you closed with customers - Fluent in Bahasa Melayu and English - Supporting MY market - 9 hrs per day - including 1...

  • Customer Service Executive

    5 days ago

    Bukit Jalil, Malaysia Trinity Workforce Solution Full time

    Job Summary:We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.Location: Bukit JalilYour responsibilities:...

  • Customer Service Executive Limited Availability Up

    1 week ago

    Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

  • Customer Service Executive

    4 weeks ago

    Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

  • Customer Service Executive

    1 week ago

    Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

  • Customer Service Executive Limited Availability Up

    3 weeks ago

    Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

  • limited Customer Service Executive(Banking

    5 days ago

    Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Job/Position Title: Customer Service ExecutiveLocation: Bukit JalilSalary: -3.5k-3.8k + 300 to 400 (Shift Allowance) + OTWorking Hours 24/7 Rotational Shift (Monthly Rotation)AJob Responsibilities Responsibilities: Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary Sign up customers for I-Banking...

  • Customer Service

    2 months ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 months ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 weeks ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    3 weeks ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 months ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...