Clinic Manager

3 weeks ago


Kuala Lumpur, Malaysia 32 Pearls Dental Sdn.Bhd Full time

JOB OVERVIEW OF CLINIC MANAGER:
At 32 Pearls Dental Sdn. Bhd, the Clinic Manager will provide leadership related to the business of our Dental Clinic. This position will work with the Company Director to ensure the strategies and business model are mutually aligned with the other specialties within the company. This position will assume fiscal responsibility of Dental business operations, efficient staffing and scheduling models, and policy/procedure development.

DUTIES & RESPONSIBILITIES:

- Recruit, hire and coordinate the training of new staff members
- Review and approve vacations, sick leave and personal leave for dental staff.
- Identify areas of improvements and concerns and discuss with the company director prior to implement appropriate corrective actions.
- Oversee staff scheduling as to ensure full coverage.
- Organize and oversee supply purchases, equipment upgrades and operation expenses.
- Write business correspondence and reports.
- Plan and manage dental business operations to ensure excellent patient support services.
- Oversee daily office activities and provide direction and guidance to staff as needed.
- Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
- Respond efficiently to patient and doctor needs and inquires.
- Ensure the delivery of quality dental care to patients.
- Respond to patient queries and issues and ensure patient satisfaction.
- Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards.
- Organize and present payment schedules with patients.
- Develop promotional programs to attract more patients.
- Maintain patient data according to regulations and company policies.
- Ensure that records are stored securely and in compliance with privacy and security regulations.
- Take responsibility for the appearance and functionality of the dental office.
- All other duties as assigned.

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
Schedule:

- Day shift
Supplemental Pay:

- Yearly bonus


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