IT Application Support
4 weeks ago
**Support Consultant (Application Software)**
- help Customers to solve enquiry arise from our Solutions in an efficient and accurate manner.
- company’s front liner and you will solve technical problems and provide support on assigned areas.
- Able to convey a solution should only surpass by a deep knowledge of the field.
- Make sure that the Customer value is maintained to the standards set forth by the Company.
Any other ad hoc task as assigned from the superior
Requirement
- Customer service orientation & strong client-facing and communication skills (It is all about Customer Satisfaction).
- Critical thinking, Committed & Friendly (Positive attitude is important).
- Excellent command in English.
- Advanced multi-tasking skills.
- Proven working experience in providing software help desk support (would be a plus but not necessary).
- Working knowledge of help desk software, MSSQL Database, and remote control (if you have experience in Web Application deployment, this will give you a plus).
**Job Type**: Permanent
**Salary**: RM3,000.00 - RM5,000.00 per month
Schedule:
- Monday to Friday
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