Application Support

Responsibilities: Document support interactions and solutions to ensure knowledge transfer Maintain accurate records of all support inquiries and resolutions Identify and escalate complex issues to the development team Stay uptodate on the latest features and functionality of the platform Proactively identify potential issues and develop solutions to prevent...

**Industry: Information Technology & Services** **Location: Tampoi, Johor** **Working mode: Hybrid (Mon & Fri - Home, Tue to Thurs - Office)** **Responsibilities**: - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with customers to ensure full resolution of issues. -...

**Support Consultant (Application Software)** - help Customers to solve enquiry arise from our Solutions in an efficient and accurate manner. - company’s front liner and you will solve technical problems and provide support on assigned areas. - Able to convey a solution should only surpass by a deep knowledge of the field. - Make sure that the Customer...

Serving as the first point of contact for IT support within the organization - Installing, configuring, and maintaining software and hardware components of computer and network systems - Diagnosing and troubleshooting software and hardware issues - Repairing and replacing damaged computers and network components - Ensuring the security of client and server...

We are offering an attractive remuneration package with an attractive commission scheme and a culture that encourages personal growth. OT allowances and roadshow incentives. Probation period allowance. Training and career-development opportunities. PA, Medical & Dental provided. Staff purchase discount. What will your role be? Achieve individual sales...

The IT Support Executive for our call centre is responsible for: - Providing technical support to ensure the smooth operation of call centre systems, including hardware, software, network, and telecommunications equipment. - Strong understanding of call centre operations and the ability to troubleshoot and resolve technical issues promptly to minimize...

I.T Support Executive for supermarket & retails solution development. Major focus on ERP software, POS system and inhouse software support. Collaborate with software vendor in software development, update & support. Manage existing / impending software development, set objective and report performances. Provide training to user, support and troubleshooting...

Advancer Global Limited is the leading integrated solutions provider specialising in Employment Services, and Integrated Facilities Management (IFM) services encompassing Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management. Advancer Global is listed on the Catalist Board of the Singapore Exchange...

Advancer Global Limited is the leading integrated solutions provider specialising in Employment Services, and Integrated Facilities Management (IFM) services encompassing Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management. Advancer Global is listed on the Catalist Board of the Singapore Exchange...

Responds to telephone calls, chat or email requests for technical support including troubleshooting and investigating defects in a pleasant, professional manner.Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times.Follow up closely with customers to ensure full resolution of issues.Deployment of...

Serving as the first point of contact for IT support within the organization Installing, configuring, and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computers and network components Ensuring the security of client and server computers...

The IT Support Executive for our call centre is responsible for:Providing technical support to ensure the smooth operation of call centre systems, including hardware, software, network, and telecommunications equipment. Strong understanding of call centre operations and the ability to troubleshoot and resolve technical issues promptly to minimize downtime...

I.T Support Executive for supermarket & retails solution development. - Major focus on ERP software, POS system and in-house software support. - Collaborate with software vendor in software development, update & support. - Manage existing / impending software development, set objective and report performances. - Provide training to user, support and...

Job Responsibilities Provide SAP functional support in FI, CO area Design, customize and configure of SAP FI, COUnderstand business process requirements and provide appropriate system solutions while considering integration with other applications Coordinate with users to test the system for new configuration or development Provide training / coaching on new...

Job Responsibilities Provide SAP functional support in FI, CO area Design, customize and configure of SAP FI, COUnderstand business process requirements and provide appropriate system solutions while considering integration with other applications Coordinate with users to test the system for new configuration or development Provide training / coaching on new...

Job Responsibilities Provide SAP functional support in FI, CO area Design, customize and configure of SAP FI, COUnderstand business process requirements and provide appropriate system solutions while considering integration with other applications Coordinate with users to test the system for new configuration or development Provide training / coaching on new...

Duties: Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory Perform system recovery/restoration upon system corruption or replacement of hard disk Perform refresh program for Personal computers, laptops and printers Keep Desktop/printer...

Responds to telephone calls, chat or email requests for technical support including troubleshooting and investigating defects in a pleasant, professional manner.Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times.Follow up closely with customers to ensure full resolution of issues.Deployment of...

Req ID: 120112 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 2 (TS2) Job Title: Technical Support, Quality 2 Job Code: TS2-QUA-OPQ Job Level: Level 05 Direct/Indirect Indicator:...

Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru - CJA **General Overview**: Functional Area: Operations (OPS) Career Stream: Operations Support (SUP) Role: Analyst Job Title: Operations Support Analyst Job Code: ANA-OPS-SUP Job Level: Level 07 Direct/Indirect Indicator: Indirect **Summary**: **Detailed...