Service Crew
6 months ago
Job Overview:
Responsible for a variety of tasks aimed at ensuring a pleasant and efficient experience for all customers. This role includes customer service, food and beverage preparation, maintaining cleanliness, and assisting with daily operations.
Key Responsibilities:
**Customer Service**:
- Greet customers warmly upon entry and assist with menu selections.
- Take customer orders accurately and efficiently.
- Answer questions regarding menu items and offer recommendations.
- Handle customer complaints and resolve issues in a professional manner.
**Food and Beverage Preparation**:
- Prepare and serve coffee, tea, and other beverages according to established recipes and standards.
- Assist in the preparation of food items such as sandwiches, salads, and pastries.
- Ensure all food and beverages are presented in an appealing manner.
**Cash Handling**:
- Process payments accurately using cash, credit cards, and mobile payments.
- Issue receipts, refunds, and change as required.
- Balance the cash register at the beginning and end of shifts.
**Cleanliness and Maintenance**:
- Maintain a clean and organized work area, including the counter, kitchen, and dining areas.
- Regularly clean and sanitize equipment, utensils, and surfaces.
- Restock supplies such as napkins, straws, and condiments as needed.
- Ensure all equipment is in proper working order and report any maintenance needs.
**Team Collaboration**:
- Work collaboratively with other staff members to ensure efficient operations.
- Assist with opening and closing duties, including setting up and breaking down equipment and furniture.
- Support other team members during busy periods by performing additional tasks as needed.
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM2,100.00 per month
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekend jobs
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