Intern/trainee - Sales in IT Industry
5 months ago
**Job Descriptions**:
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
**Required skills and qualifications**
- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
**Preferred skills and qualifications**
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management for software/hardware.
- Professional certification (IT certification if any)
**Job Types**: Full-time, Temporary, Internship
Contract length: 4 months
Pay: RM800.00 - RM1,200.00 per month
**Benefits**:
- Professional development
Schedule:
- Fixed shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Overtime pay
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