Manager, Digital Project and Support

7 days ago


Petaling Jaya, Malaysia AXA Full time

**Manager, Digital Project and Support** **(**220007XE**)**

**PRIMARY LOCATION**: MALAYSIA-SELANGOR-PETALING JAYA

**ORGANIZATION**: AXA Partners - AP Services & Assistance

**CONTRACT TYPE**: Regular

**SHIFT**: Day Job

SCHEDULE**: Full-time

**DESCRIPTION**
- It involves planning, delegating, collaborating, tracking, reviewing, and measuring results.
- The goal of every project is different, but the overarching objective is to build and run an efficient, scalable solution with supporting operational efficiency and customer centric, create new digital value and experiences which inspire and solidify loyalty through customer journey and user experiences.

**QUALIFICATIONS**

Skill and Experience
- Minimum Degree holder with at least 10 years of related working experience.
- Experience in project management and digital product delivery
- Advance Certificates in Project Management, Agile methodology, and any IT or related field.

Technical/ Functional Knowledge, Skills and Abilities
- Knowledge in customer journey mapping and improvement.
- Excellent interpersonal and communication skills, problem solving skills, active listening skills and the ability to build rapport/ relationships with colleagues and providers.
- Must be able to work independently while contributing to a strong teamwork environment.
- Strong attention to detail, time management and decision-making skills.
- Common sense approach and flexible attitude - able to prioritize workload as required.

**ABOUT AXA**

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

**WHAT WE OFFER**

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.



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