Ecommerce Manager

4 days ago


Petaling Jaya, Malaysia HWGZ Recruitment Services Full time

**Job Title : Regional E-Commerce Manager**
- Department : Marketing Department
- Branch : HQ
- Reporting to : Chief Marketing Officer

**ABOUT THE COMPANY**
- Personal Care, Homecare and Babycare products provider

**RESPONSIBILITIES**

**[ International E-comm Market Development ]**
- Identify, open and list Offspring brand and products in key international markets, with an initial focus on the SEA region (IND, VN, PHL, TH)
- Negotiate and work with e-commerce platforms to optimize commercial returns
- Analyze country and market requirements and prepare/managing budgets
- Develop plans and monitor progress as well as write up reports.
- Conducting research on market trends and how to increase e-commerce sales.

**[ E-commerce Growth & Management ]**
- Create a growth strategy for all e-commerce channels.
- Manage performance for all e-stores (profitability, traffic growth, conversion rate)
- Detail out promotional plan and forecast sales with e-commerce KAMs to align with HQ sales forecast.
- Day-to-day online Operation and reporting.
- Order Process Operation - daily order processing and monitoring, Customer Service related matters on order/eStore inquiries. Liaise with warehouse and fulfillment partners from end to end.
- Regional/Management Reporting, presentation for Strategic growth for Online Business.

**KNOWLEDGE and SKILLS REQUIREMENTS**:

- Minimum of 5 years of FMCG experience with direct experience in Sales through Key Account Sales and/or Regional
- Sales Management and in Category Planning through Sales Revenue/Trade
- Marketing or Marketing roles. E-Commerce experience preferred. Previous experience with Big 2 (Lazada and Shopee) e-commerce platforms are a bonus
- Strong in Presentation Skills & Project Management.
- Strong Leadership and Teamwork capability.
- Knowledge of content management systems, Google Analytics, project management software, e-commerce seller store dashboards
- Proficient in MS Office and marketing software.

**Salary**: RM7,000.00 - RM10,000.00 per month

Schedule:

- Day shift



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