Telecom Customer Care Consultant

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

**Duties**: - Attending to the needs of patients who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and facilities - Ability to...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Position summary**: To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests &...

**JUNIOR NURSE** - Provides direct, professional nursing care to patients in an outpatient setting. - Evaluates new and existing patients to determine priority and suitability of treatment by triaging patient - Prepares equipment and assists doctors during examinations and treatments. - Administer prescribed medications to patients and monitor patients for...

**_Responsibilities:_** - Learn the products and services offered, including the sales terms (e.g. special features, return, and warranty policies). - Set and achieve targets for the sales department. - Collaborate with the marketing department to prepare common strategies. - Monitor sales numbers and marketing metrics. - Calculate business trends, like...

**Responsibilities**: - Learn the products and services offered, including the sales terms (e.g. special features, return, and warranty policies). - Set and achieve targets for the sales department. - Collaborate with the marketing department to prepare common strategies. - Monitor sales numbers and marketing metrics. - Calculate business trends, like...

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...

To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests & investigations -...

Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...

**Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...

Working Days: Based on arrangement of management (4 rest days per month) Working Hours: 10am - 7pm (on-shift rotation) (working hours may be different with the adjustment of different branch) **Benefits**: - OT, Bonus, EPF AND SOSCO, 13 days of Annual Leave, Sick leave, Medical Benefit Job Descriptions: - Provide a standard patient and customer care in...

Directly report to Section Head of Contact Centre Department (CCD) on overall operation of Contact Centre. - Review operation performance & provide new action/planning in monthly & yearly basis. - Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements. - Ensure staffs meet individual KRA and contribute to the...

Directly report to the Section Head of.the Contact Centre Department (CCD) on the overall operation of the Contact Centre. - Review operation performance & provide new action/planning on a monthly & yearly basis. - Ensure the operation complies with internal policy and guidelines as well as BNM requirements. - Ensure staffs meet individual KRA and contribute...

Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...

**Requirements** - Malaysia citizen, 18 years old and above - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct...

**Requirements** - Malaysia citizen, 18 years old and above - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

**Job Overview** Customer service position for a renowned e-commerce platform. Handling enquiries for platform buyers/sellers depending on allocation. **Working Condition (hours, location, etc)** - Work Location - Avenue 5, The Horizon 2, Bangsar South, Kuala Lumpur, Malaysia (Location is near LRT public transport) - Shift timings - Operations hours between...