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Associate Translation Specialist

4 weeks ago

Bayan Lepas, Malaysia Clarivate Full time

**About You - experience, education, skills, and accomplishments**
- Excellent read and written (Mandarin) and excellent read, spoken and written English.
- An engineering related degree required; masters/advanced degree preferred.
- Excellent written and verbal communication skills.
- Good data analysis skill (using Microsoft excel, Power BI and other data analysis tools)
- A customer-driven approach and good commercial awareness.
- Effective time management and organizational skills with the ability to set priorities and achieve deadlines and targets.
- A team player with the ability to work under own initiative, driving concept to conclusion.
- Excellent interpersonal skills.
- Problem identification and solving skills.
- Visible “can do” approach to work and positive attitude to change.

**It would be great if you also had...**
- Prior experience as a linguist.
- Prior experience in handling the content translation (CN-EN)
- Prior experience in quality control.

**What will you be doing in this role?**
- Analyze quality checks from weekly publications of Mandarin patents to drive weekly selection and allocation of translated patent records for editorial enhancement.
- Review editorial suggestions applied to local translation dictionaries, approve valid suggestions and oversee updates to master dictionaries.
- Review and approve suggestions and manage updates to the translation memory.
- Manage customer cases assigned by the Customer Service Desk and operational requests for translation enhancement, allocate retranslation/enhancement requests and manage any associated updates to the master dictionaries and translation memory.
- Provide data analysis and reporting from periodic quality benchmarking reviews.
- Provide analysis and feedback of quality assurance data to external vendors to drive continuous content improvement.
- Provide analysis and suggestions for process and content improvements as part of daily role or through participation in project teams.
- Provide quality assurance checks for the translation of assignee, inventor, agent names translations and address data.
- Support Mandarin patent assignee (PACO) team in reviewing and researching the correct translation of company entities to ensure a joined-up approach to the translation and identification of companies.
- Undertake any other reasonable duties as requested by your team lead on a permanent or temporary basis.

**About the Team**

The Chinese translation specialist team is dedicated to providing the top-notch support for machine translation post-editing and translation content curation of Chinese patents in the Chemistry and Engineering technology areas. Our team is committed to delivering exceptional service and maintaining high-quality patent content translation. Furthermore, we continuously improve our machine translation output by conducting regular QA and data analysis and working closely with our machine training specialists. Additionally, we also prioritize in managing customer expectations to ensure their satisfaction with our products and services.

**Hours of Work**

This is a full-time permanent position with normal working hour.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.