Client Accounts Manager

2 weeks ago


Kuala Lumpur, Malaysia Salesworks Group Asia Full time

About SalesWorks
- With a history of flourishing collaborations, an unmatched market influence, and a history of accomplishments in the domains of in-person marketing, customer acquisition, and fundraising, SalesWorks has propelled outcomes and guided prosperous endeavours for a wide array of brands and industries across more than 8 markets in the Asian region since 1995. We seek driven individuals who aspire to enhance their expertise and become part of a forward-thinking, collaborative organisation as we persist in our swift expansion.

About the Role
- Launch your career in client management with SalesWorks As a Client Account Executive, you’ll play a vital role in supporting our Client Account Managers (CAMs) in building and maintaining strong client relationships. You’ll contribute to the success of our sales initiatives by providing administrative, analytical, and communication support.

Core Responsibilities
- Partner with CAMs to develop and execute effective client strategies, fostering positive relationships with key clients and stakeholders.
- Analyze market trends and compile reports to identify growth opportunities and enhance campaign productivity.
- Collaborate with internal and external teams, including Operations and Customer Service, to ensure smooth campaign execution.
- Maintain clear communication channels, producing marketing materials and disseminating operational guidelines.
- Track key performance indicators (KPIs), preparing regular reports to keep clients and sales teams informed.
- Assist with meeting arrangements, coordinating client and product training sessions.
- Manage administrative tasks, ensuring high-quality and timely reporting on inventory, campaigns, and critical numbers.
- Participate in knowledge-sharing initiatives to contribute to team learning and development.
- Support the CAM with ad-hoc projects as needed.
- Diploma or bachelor’s degree in any field (experience in warehousing, logistics, or supply chain management a plus).
- Proficient in Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Well-organised, detail-oriented, and able to work independently with mínimal supervision.
- Adaptable and eager to learn, thriving in a fast-paced and dynamic environment.
- Possess a “can-do” attitude and a willingness to take on new challenges.

What We Offer
- Remote work setup: 3 days remote, 2 days in the office
- Flexible working hours*
- What’s Up Wednesdays: COB at 1PM (local time) that acts as a mid-week circuit breaker
- Annual Leave accrued yearly*
- Birthday Leave allocation
- Health Insurance
- Dental & Optical Benefits
- Open, Inclusive, and Collaborative Working Environment


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