Digital Account Manager

1 month ago


Kuala Lumpur, Malaysia Onyx Island Pte. Ltd. Full time

As an Account Manager, you will serve as a primary point of contact for assigned clients, nurturing strong relationships and providing strategic guidance. You will assist the Account Director in developing innovative solutions to meet client objectives and oversee smaller client accounts independently. Collaboration is key, as you will work closely with various departments and stakeholders to ensure seamless campaign delivery and client satisfaction.

**Responsibilities**
- Build strong client relationship as a trusted advisor and key point of contact to assigned clients.
- Support Account Director to deliver innovative and creative solutions to client briefs.
- Lead smaller client accounts.
- Work collaboratively across the network as needed.
- Project manages end to end campaign delivery including timelines and budget.
- Act as ‘gatekeeper’ for quality control.
- Responds to client needs and requests and proactively reverts with next steps and relevant updates.
- Coordinate invoicing and payments process in line with contractual terms agreed.
- Oversees processes to ensure smooth financial operations.

**Requirements**:

- Diploma/Bachelor's degree in Marketing, Advertising, Business Administration, or a related field.
- Minimum of 4 years of account servicing experience in advertising, digital marketing, or a related field.
- Demonstrated proficiency in project management, with the ability to manage multiple projects simultaneously.
- Strong presentation and communication skills, both written and verbal.
- Solution oriented mindset, with resilience and assertiveness.
- Self motivated and proactive approach to work.
- Exceptional time management and attention to detail.
- Proficiency in Microsoft Word, Excel, and PowerPoint.

**Salary**: RM7,000.00 - RM8,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Experience**:

- related working: 4 years (required)



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