Guest Service Agent

**Job Number** 23138899 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out...

**Job Number** 23138284 **Job Category** Rooms & Guest Services Operations **Location** The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed Omar, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room...

Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed Omar, Langkawi, Kedah, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment;...

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES** Responds to communications from guest, travel agents, and referral networks concerning reservations arriving by mail, telephone or fax. Creates and maintains reservation records-usually by date of arrival and alphabetical listing. Prepares letters of confirmation and promptly processes and cancellations and...

KEY RESPONSIBILITIES AND ACCOUNTABILITIESResponds to communications from guest, travel agents, and referral networks concerning reservations arriving by mail, telephone or fax. Creates and maintains reservation records-usually by date of arrival and alphabetical listing. Prepares letters of confirmation and promptly processes and cancellations and...

**Additional Information** Guest Relations Manager **Job Number** 23118968 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all...

**Additional Information** Guest Relations Manager **Job Number** 23118968 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all...

Additional Information Guest Relations ManagerJob Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property operations, ensuring that the highest levels of...

Establish pre-arrival communication with the villa guest - Ensure the villa is ready and in working condition at all time - Welcoming the guests from the airport - Handling check-in process - Coordinating daily service to provide timely - Pre-departure planning to ensure smooth check-out - Assisting Front Office or F&B as and when needed and allowed by the...

Establish pre-arrival communication with the villa guest - Ensure the villa is ready and in working condition at all time - Welcoming the guests from the airport - Handling check-in process - Coordinating daily service to provide timely - Pre-departure planning to ensure smooth check-out - Assisting Front Office or F&B as and when needed and allowed by the...

**Responsibilities**: - Process all reservation requests, changes, and cancellations received by phone, fax, or mail. - Convert, quickly, inquiries into contracted business. - Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. - Explain guarantee, special rate, and cancellation policies to...

Responsibilities: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Convert, quickly, inquiries into contracted business. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....

**Job Number** 23125670 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests, questions, or concerns....

**Additional Information** Experience Planner **Job Number** 23146451 **Job Category** Reservations **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

**Department**:Golf Operations **Reports to**:Guest Service Executive **General Purpose**: Creates a positive experience by assisting guests and members with outside services. **Essential Duties**: - Assists with the overall upkeep of the clubhouse, cart storage area and parking lot. - Assists in the setup and execution of golf tournaments and outings. -...

CORE TASKS/SERVICE TASKS: - Maintaining a high standard of stewarding personal hygiene - Ensuring steward staff have sufficient knowledge to operate equipment and chemical usage - Ensure regular maintenance checks for the dishwashing machine - Assist Steward Supervisor in handling external contractor pick up wet garbage on a daily schedule - Ensuring the...

**Job Number** 23124710 **Job Category** Rooms & Guest Services Operations **Location** The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed Omar, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23137154 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**Job Number** 23154279 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...