Outlet Manager

6 months ago


Johor Bahru, Malaysia MOONLIGHT CAKE HOUSE SDN BHD Full time

Conduct daily meetings and prepare meeting reports.
- Submit daily work reports.
- Ensure proper filing of documents.
- Calculate costing, including labor and utilities.
- Monitor employee attendance.
- Oversee recruitment, training, and orientation of new employees.
- Order and maintain employee uniforms.
- Ensure employees have necessary certifications (Typhoid and Food Handling Course).
- Strengthen and foster team cooperation.
- Ensure both self and employees meet KPIs.
- Analyze sales data and develop strategies to increase sales.
- Have thorough product knowledge.
- Control and optimize inventory management, including monthly inventory calculations.
- Understand customer preferences and handle customer feedback.
- Coordinate with various departments regarding customer orders.
- Observe competitor product prices and merchandise.
- Regularly communicate with relevant departments about product quality, new products, and marketing strategies.
- Ensure sufficient stock of long-lasting items, bread, and cakes.
- Control daily product wastage and manage expired items.
- Monitor product sales and coordinate transfers with other branches.
- Ensure proper product placement and cleanliness inside and outside the store.
- Focus on customer satisfaction and handle feedback effectively.
- Handle cake orders and deliveries.
- Perform system-related tasks for bread and cakes.
- Manage products with short shelf life and coordinate transfers.
- Ensure daily meter readings and bank deposits for daily sales.
- At least 2 years of working experience in related industry.
- Required Languages: Chinese, English & Malay
- Applicants must be willing to work in JOHOR BAHRU

Pay: RM2,800.00 - RM4,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- What is your expected salary?

**Experience**:

- Supervising: 2 years (required)
- F&B: 2 years (required)


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