Customer Service Manager

**Operational Management** - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit requirements are...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. Ipoh Prima Medic Sdn Bhd was...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**Genesis Service Center (Mobile Service Center)** Hiring -Customer Service cum Admin (Minimum 2 year experience in Service Center) Location: No 8A, Jalan Medan Ipoh 1D,Taman Ipoh Timur, 31400 Ipoh, Perak Working Hour - 10am to 7pm (Monday to Friday) Off Day -Saturday, Sunday & Public Holiday **Job Responsibilities (Multi-Task)** - Responsible for...

Customer Service Officer (RM 2800 - 3800) **Responsibilities**: - The incumbent will be responsible for managing the front desk and providing customer service within the school. - This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members. - Additionally, the incumbent is...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. RTS Life Sdn Bhd is a one stop...

**IMMEDIATE STARTER!!** We are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - On the job training...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

Job Description: - Handling complicated customer cases, manager call-back or crisis cases reported to high level - Review and collect all necessary information, analyse and contact relevant departments to provide appropriate handling, directly solve and follow to the end - Handling cases back and forth between customers and customer service (CS) / between...

Job Description: - Handling complicated customer cases, manager call-back or crisis cases reported to high level - Review and collect all necessary information, analyse and contact relevant departments to provide appropriate handling, directly solve and follow to the end - Handling cases back and forth between customers and customer service (CS) / between...

Simana Network is established in 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **RESPONSIBILITIES: -** - Carry...

Job Scope Order Processing: Receiving and processing orders from customers, which may include inputting orders into the system, verifying product availability, and coordinating with the production or shipping departments to ensure timely delivery. Handling Complaints: Addressing customer complaints or issues related to product quality, delivery delays, or...

Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...

Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...

**Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...

**Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...

1. To check and tabulate the patient's discharge ticket from the ward. 2. To collect cash from Dialysis, Pharmacy, Polyclinic, X-ray, Endoscope Room, and patient discharge and to screen through a money detector for any forgery. 3. To issues receipt to the payment of invoice. 4. To check on credit card expiry date or fraud card before receipt is being issued....

1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...

1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...

Job Scope - Respond to all requests and inquiries of our Products and merchants by Walk in, phone or through any Online or Website - Participate in solving the difficulties that might face our clients. - Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc. Additional Requirements - Excellent...