E-commerce Executive

7 months ago


Subang Jaya, Malaysia Presto Trade Sdn Bhd Full time

The E-Commerce Executive is a result-first role where he/she will be accountable for end-to-end performance of marketplaces and web stores, including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc.

He/she will serve as the e-commerce specialist, working closely with the sales team to market products to customers through deep understanding of consumer behavior, strategic relationship network, and strong value creation.

**Key Activities / Accountabilities**

The E-commerce & Digital Marketing Executive oversees the following main functions:
**Project Management**

Manage and oversee project launches. Ensure that all marketing assets are in place, websites are working perfectly and completed within schedule.
- Work with third-party e-commerce enabler to ensure tasks are executed on time.
- Engage with online store business partners and increase online market share.

**Sales Planning**

Develop sales plans for online business; deploy, lead and manage execution of the approved annual business plan
- Drive revenue and manage campaigns on e-commerce marketplaces such as Lazada, Shopee, and Amazon.
- Achieve E-commerce sales, distribution, stock keeping unit (SKU) offered and activities.
- Consolidate sales performance from each platform for reporting purposes.
- Analyse sales-related data to predict future sales and stock requirements.

**Operations & Logistics Management**
- Responsible for daily online sales operations, including new item/campaign setup, logistic management, product page design, online content creation etc.
- Ensure catalogue and price of products online are aligned across all channels.
- Ensure stocks are updated and reflected accurately across all channels.
- Ensure new collection are uploaded to website and marketplaces.
- Coordinate deliveries with couriers/forwarders and diligently follow through until customers received their orders.
- Prepare invoices, delivery orders, and sales report.
- Update Sales and Marketing team on any issues or challenges with regard to operations, be it product, sales channel, vendor, or customer-related matters.

**Marketing and Promotions**
- Conduct ad-hoc research on competitors and their trading conditions.
- Research on AI and optimising tools for e-commerce and social media platforms. Conduct analysis in order to discover new trends/technologies to improve the online channels performances.
- Prepare market analysis and gather market intelligence to ensure sell-out of products.
- Work closely with Marketing team in new product development.
- Manage advertising & promotion budget and ensure the promotional budgets are efficiently and prudently spent.
- Liaise with sales and marketing team on planning of campaigns. Plan for monthly social content calendar and promotional calendar. Create content for all digital platform including for various campaign.
- Work with internal stakeholders for planning of live-streams, social media push and store design.
- Increase online presence and drive traffic to all platforms. Increase conversion and create engagement with followers.

**Customer Relationship Management**
- Handle online customer service. Inspect and upload customers' reviews. Attend to customer enquiries, address and resolve issues and complaints. Work with Customer Service to identify areas of improvement across platforms.

**Working Conditions**
- High demand for personal flexibility.
- Some travelling may be required within assigned portfolio.

**Qualifications**

Degree/diploma holder. Preferably in marketing, media, mass communications, business information technology

**Experience**

Minimum 4 years of experience in E-commerce marketplace management is a must. He/she should have working knowledge and experience of various local and international e-commerce platform/systems, both front-end and back-end (e.g. Lazada, Shopee, Amazon, Shopify, etc.).

**Working Location**

**UOA Business Park, U1 Shah Alam.**

**Job Types**: Full-time, New-Grad

**Salary**: RM3,000.00 - RM3,800.00 per month


  • E-commerce Executive

    7 months ago


    Subang Jaya, Malaysia Presto Trade Sdn Bhd Full time

    The E-Commerce Executive is a result-first role where he/she will be accountable for end-to-end performance of marketplaces and web stores, including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc. He/she will serve as the...

  • E-commerce Executive

    7 months ago


    Subang Jaya, Malaysia Bacteria Free Water Engineering (M) Sdn Bhd Full time

    **Job Description**: - Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities. - Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. - Manage and maintain e-commerce platforms, including product listings, pricing...

  • E-commerce Executive

    7 months ago


    Subang Jaya, Malaysia Bacteria Free Water Engineering (M) Sdn Bhd Full time

    **Job Description**: - Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities. - Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. - Manage and maintain e-commerce platforms, including product listings, pricing...

  • E-commerce Executive

    7 months ago


    Subang Jaya, Malaysia Abhidi Solution Full time

    Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler). - Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health. - Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento,...


  • Subang Jaya, Malaysia Abhidi Solution Private Limited Full time

    2-3 years relevant experience with an E-commerce background. - Management of workflow, i.e., optimization of workflow through automation. - Work closely with team and brands on campaign activities from planning to execution - Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify). - Maintain platform store content...

  • E-commerce Executive

    7 months ago


    Petaling Jaya, Malaysia Abbott Laboratories Full time

    Lead annual planning with retailers, monthly JBP review with retailers & negotiation of trading terms. - Manage trade spend & receivables. Co-lead with Head of E-commerce on expansion beyond marketplace, into social commerce, Abbott store, appointment of e-distributor. - Responsible for the product management, promotion, sales, after-sales service and other...


  • Subang Jaya, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Job Description: '¢ Sets-up stores on e-marketplaces via content, image and banners upload '¢ Maintain and update store information via content, image and banners upload '¢ Maintain and update product listing, pricing, images and inventory '¢ Order management/processing for all e-marketplaces '¢ Maintain good relationship with marketplaces to constantly...

  • E-commerce Executive

    7 months ago


    Petaling Jaya, Malaysia Abbott Laboratories Full time

    **MAIN RESPONSIBILITIES** - Responsible for the product management, promotion, sales, after-sales service and other operations of all e-commerce platforms; - Ensuring Abbott inventory status is healthy at all times. - Responsible for the daily maintenance of the online flagship store, master the resource characteristics of the e-commerce channel. -...


  • Kelana Jaya, Malaysia Envision Element Sdn Bhd Full time

    **E-Commerce Executive** You will assist with the day-to-day activities related to store management on marketplaces including Lazada and Shopee & Webstore to ensure that online stores are furnished with accurate up-to-date content. **Responsibility** - Managing and executing daily operations in marketplaces platform, eg Lazada, Shopee (Flagship Store)...


  • Subang Jaya, Malaysia DeliverIn.my Full time

    **Requirements**: - Fresh graduated - Independent with persuasive interpersonal skills and results-driven. - Exhibit strong negotiation and problem solving skills. - Target oriented and ability to work under pressure to meet targets. - Process own transport (car/bike) - Aggressive and fast learner. - Good attitude and responsible character. - Willing to...


  • Petaling Jaya, Malaysia TFP Retail Sdn. Bhd. Full time

    **Role Purpose & Responsibilities** Oversee and optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, you plan and execute all marketing plan. And you’ll maintain all our sales touchpoints - website/app, online marketplaces, and aggregators - and oversee online sales, manage stock inventories,...


  • Subang Jaya, Malaysia The Kettle Gourmet Full time

    As an **E-Commerce Marketing Associate** at The Kettle Gourmet, you will play a pivotal role in executing and managing digital marketing campaigns and initiatives for our specialised brand. This position demands a blend of creativity, strategic thinking, and a deep understanding of e-commerce dynamics. You will be the driving force behind our Shopify store,...


  • Petaling Jaya, Malaysia Mono & Co Full time

    Responsible and ownership for all brand official store related matters on e-commerce platforms like Lazada, Shopee and Tiktok. - Develop, plan and execute e-commerce strategy to ensure business growth at marketplace such as sales promotion,store operation, social media and brand exposure. - Negotiate and discuss plan e-commerce activities, campaigns and...


  • Subang Jaya, Malaysia VIVID TELECOMMUNICATION SDN BHD Full time

    Job Responsibilities - Assist in all online channel (Shopee and Lazada) sales and marketing activities. - Execute the sales plans including new product launch, promotion campaign etc. - Assist in the online store in daily operation including content, inventory, pricing, fulfilment, and enquiries. - Monitor the online sales and coordinate the courier...


  • Petaling Jaya, Malaysia Gamer's Hideout Sdn. Bhd Full time

    Maintaining product listing, updating of pricing and stock - Work with other departments to execute campaigns and promotions across all e-commerce sites - Assist in planning and executing all e-commerce and other digital advertising campaigns. - Monitor and work closely with Customer Service team to ensure customer satisfaction and loyalty and to maintain an...

  • E-commerce Executive

    7 months ago


    Petaling Jaya, Malaysia Sports Direct Full time

    **Company Description** About us.** Sports Direct Malaysia is currently looking for E-commerce Executive to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products...

  • E-commerce Executive

    7 months ago


    Petaling Jaya, Malaysia OPPO Malaysia (Jie Business Sdn Bhd) Full time

    **Job Summary**: Accountable for Lazada store & E-Store website platform by managing day-to-day operations, optimizing product listings, and elevating customer experiences to drive sales maximization, operational efficiency, and contribute to our overall business growth. **Job Descriptions**: - Oversee daily operations of Lazada store and E-Store website...


  • Petaling Jaya, Malaysia Gamers Hideout Full time

    Maintaining product listing, updating of pricing and stock - Work with other departments to execute campaigns and promotions across all e-commerce sites - Assist in planning and executing all e-commerce and other digital advertising campaigns. - Monitor and work closely with Customer Service team to ensure customer satisfaction and loyalty and to maintain an...


  • Petaling Jaya, Malaysia GS Studio Equipment Full time

    Are you looking for a real E-Commerce job but don't like the fulfillment part of e-commerce? Skip the boring processing and packing of e-commerce orders, this is the real E-Commerce career! We are looking for talents that have the passion for e-commerce, that can creatively craft product listing and drive higher sales volume to our e-commerce store (Website...


  • Subang Jaya, Malaysia Katrin BJ Sdn Bhd Full time

    **JOB DESCRIPTION & JOB SCOPE** **E-COMMERCE SUPPORT AND ORDER PROCESSING OFFICER** A brief job function of an e-commerce Support & Order Processing Officer is listed as below for reference. **Key Focus Area**: - Process all incoming orders from e-commerce / digital / marketing team in a timely and accurate manner. You are required to also process order...