IT Executive
1 week ago
**JOB DESCRIPTION**
**Designation**:IT Executive
**_Reporting To: _**Head of IT
**Location**:Kuala Lumpur, Malaysia
**Years of Experience**:2-3 years
**Educational Qualifications**:Bachelor’ Degree in Computer Science or related field
**ROLE SYNOPSIS**:
IT Application Support manages IT projects as assigned by the IT Head. This person will be the technical liaison between all business units and the IT department and will work to resolve and coordinate software installations, upgrades, and new software initiatives.
**KEY RESPONSIBILITIES**:
- Manage store openings by working with relevant internal and external stakeholders from initiation to closure.
- Able to handle multiple projects simultaneously including CCTV, PA system, Footfall counter and EAS (Electronic Article Surveillance)
- Vendor purchase orders tracking and receiving both physically and recoding in the system.
- Act as the first line of support for all software/hardware malfunctions. (at HQ, Stores and Warehouses)
- Resolve technical problems; identify and diagnose problem escalation and solution tracking.
- Able to prioritize work to resolve technical emergencies as they may occur.
- Provide programming and report writing support.
- Provides first level and second level technical support during extended business hours and weekends for retail stores.
- Perform duties and projects as assigned.
- Willing to travel.
**REQUIREMENTS**:
- 3 to 5 years minimum experience in IT network infrastructure/hardware troubleshooting
- Knowledge of Dynamics 365 an added advantage.
- Excellent communication, planning, and organizational skills
- Strong vendor management skills
- Proficient in the use of MS Office
- Excellent facilitation skills in a small team setting
- Strong attention to detail
- Bachelor’s degree in Computer Science, Information Technology, or related field.
**Salary**: RM4,000.00 - RM4,500.00 per month
Schedule:
- Early shift
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