Uat/ Business Analyst

7 days ago

Cyberjaya, Malaysia Agensi Pekerjaan BGC Group (Malaysia) Sdn Bhd Full time

**Responsibilities**:

- Participate in discussions with the business/program managers on understanding the scope of work, rules, and procedures required to prepare documentation detailing the solution for the given business needs.
- Responsible to filter the needs and wants of a requirement including the functional and non-functional requirements; refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.
- Bring innovation during solutioning in form of recommendations which improves the process through simplification.
- Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
- Adjudicate problem solutioning between stakeholders; offer technical expertise to identify fact based solutioning.
- Prepare Test requirement to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
- Review and signoff Solution documents, User Acceptance Test (UAT) plan and scenarios prepared by the business / program management teams within the stipulated timelines.
- Conduct end to end UAT testing. Conduct Peer-reviews on their business solutions.
- Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.
- Support creation of Test data in test environment.
- Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.
- Ensure all the test outputs, PIR test results and all reports are well documented, able to spot the errors during UAT stage and proper PIR raised.
- Work closely with business and technology stakeholders to resolve UAT defects.
- Provide UAT clearance report after ensuring that all functionalities have been tested, defects have been identified and documented, impacts been assessed, and resolutions provided.
- Report UAT progress and highlight key areas of risk and issues.
- Provide UAT clearance report after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
- Provide efficient technical support and guidance to production users and relevant parties.
- Be a mentor to Associates & Peers by providing training and offering guidence around Business Analysis practice.
- Coordinate with Business / Program Management teams to obtain UAT signoff.
- Prepare end user training guide and train the trainer prior to implementation
- Perform post implementation verification and follow up production issue and its fixing (if any) prior to project closure.
- Follow internal frameworks, documentation processes under Target Operating Model as set by the Development Support Team.
- Suggest improvement methods to elevate testing standards.
- Performs other responsibilities and duties periodically assigned by supervisor in order to meet business requirements.

**Job Requirements**:

- Degree Holder in Business IT, Computer Science, or a related discipline.
- Meticulous and able to manage priorities to meet deadlines.
- Good verbal and written communication skills and good interpersonal skills.
- Positive attitude, determination to succeed, willingness to share and learn.
- Ability to work under pressure with mínimal guidance and is a team player.

**Specific Business Knowledge**:

- Preference for proficiency in both speaking and writing in English and Mandarin/Cantonese (for roles pertaining to Hong Kong operations only).
- Preferred proficiency in any specified area of domain expertise to be determined during the release of position for recruitment and assessed during the interview:

- New business services
- Customer Service operations
- Claims operations
- Agency management / front end operations
- Marketing operations
- Collection operations

**Salary**: RM3,500.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Parental leave

Schedule:

- Monday to Friday

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