Gis Team Lead
3 weeks ago
**Overview**
The GIS Team Lead is part of the operations management team that ensures organizational metrics and goals are met by rallying and motivating a team of up to 20 support engineers.
**Responsibilities**
- Be responsible for their assigned analyst to deliver support within the prescribed processes and achieve targeted performance and operational metrics.
- Collaborate on setting the schedule and ensure that adequate personnel are available to meet the agreed schedule by regular monitoring of the queues.
- Ensure adherence to incident management, documentation, and follow-up processes.
- Survey reviews and take follow-up action; manage escalations.
- Ensure that analysts are adequately skilled and trained.
- Lead and manage the day-to-day activities of the team.
**Requirements**:
- Degree in GIS/Computer Science/Information Technology/Software Engineering or a related discipline.
- 3 years of experience as a team leader in GIS environment.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team effectively.
- Possess strong strategic thinking abilities, couples with excellent analytical and creative problem-solving skills.
- Possesses excellent written and oral English skill.
- Willing to work shift hours.
**Salary**: RM4,000.00 - RM5,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
Application Question(s):
- How long is your notice period?
- How many years of experience do you have in people management?
- Are you from IT industry?
**Language**:
- English (preferred)
Ability to Commute:
- Subang Jaya (preferred)
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