Sales Consultant, Pf

5 months ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Community Banking- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs
- Deliver superior customer experience

**Key Responsibilities**:
**Sales**
- Solicit and promote sales of PF-i products
- Achieve individual sales targets and contribute towards to achievement of Group targets
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
- Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
- Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

**Customer Service**
- Ensure high standard of customer experience in line with the quality and standards set by the Bank

**Compliance**
- Ensure compliance to the policies and procedures set by the Bank
- Protect the image and brand of the Bank

**Operations**
- Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
- Requirements

**Requirements**:
Certificate - Any field.
- 1 year of experience in sales and customer service related field
- Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with mínimal supervision
- Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
- Strong selling and negotiation skills
- Strong interpersonal skills and service oriental
- Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
- Ability to relate and connect to local community
- Good communication skills
- Basic understanding of finance and banking products
- Basic computer skills
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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