Mandarin Livechat Agent/non-voice Customer

**Require Immediate Starter! Immediate Hire!** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels **(Live Chat Only)**: - Acknowledging and resolving customer complaints. - Knowing our products inside and out...

**Responsibilities**: 1. Handle customer inquiry/ feedback/ request via social media/ livechat professionally in compliance to company process & policy. 2. Accurately document customer interaction in system. 3. Escalate/ share Voice of Customer (VOC) to relevant stakeholders 4. Perform sales/ adhoc task as and when required. Qualifications: Education...

**Position**: MATERIALS AGENT - PURCHASING (Full time #536334) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Materials Agent will report to the Materials Manager and forms part of the Materials Management team who ensures all materials’ procurement and purchasing processes follows the best practices in...

**Position**: MATERIALS AGENT - PURCHASING (Full time #538786) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Materials Agent will report to the Materials Manager and forms part of the Materials Management team who ensures all materials’ procurement and purchasing processes follows the best practices in...

**Company Introduction** Fulu Network (Fulu Holdings) was established in March 2009 and is currently listed on the main board of the Hong Kong Stock Exchange. We are committed to becoming the largest and most valuable digital consumer service provider. Fulu serves more than 1,800 digital product providers in four major areas: communications, gaming,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service english Customer Service Agent Mandarin or Cantonese Voice Support - Qualification: Completed with SPM, UEC, ICGSE...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - SPM, Diploma or Degree holder with...

Mandatory Requirements: Telco Network complaints handling. Required experience: - Minimum 3 years in Telecommunication Industry - Experience in managing network quality and performance. - Familiarity in 2G, 4G and 5G technology - Relevant education and certification **Responsibilities**: - Customer complaint management & handling - analysis, resolution &...

**Role**:Content Moderator **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Content Moderator Must be fluent in speaking both Mandarin and EnglishQualification Graduate / Undergraduate / SPM Age...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...

Process Executive - Voice **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo **Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript /...

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

Attending to call from Banking client on assist with basic enquiries and connect call to respective department for advance enquiries / complaints **Requirement**: Ability to speak Mandarin and English Minimum 6 month experience as customer service for banking in a call centre environment. **Salary**: RM4,000.00 - RM5,000.00 per month Schedule: - Day...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO industry Bilingualism Must be fluent in speaking both Mandarin and English**Education Qualification Background**: -...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

Job Description/ Requirement: - 1 year of experience in customer service (Business-To-Business strongly preferrable) - Bilingual support in English and Mandarin, - be able to speak, write and read. Excellent verbal and communication skills (B2 English proficiency). - Technical savvy (understands or have used macOS vs. Android, Windows, etc.). - Basic...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution Capture customer feedback and systematically escalate them to respective...

Vacancy: Customer Service - Mandarin Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...