Customer Service

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Position : Customer service for Global E-commerce contact center Location : Menara Public Bank 2(near to KL tower ) Working days : Rotational shift ( 5 days work per week) -weekends /public holiday is require to work if shift assigned Nature of Business: E-Commerce web platform Requirement: - Minimum SPM level entry - No working experience needed -...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

**Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...

**Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

**Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...

Communicating with customers through various channels. - Ensure customer satisfaction and provide professional customer support - Acknowledging and resolving customer complaints. - Must be fluent in English and Malay **Job Type**: Contract Contract length: 6 months **Salary**: RM2,100.00 - RM2,300.00 per month Schedule: - Rotational...

**Job Highlights** - Allowance - Strategic Working Location - Near to public transportation hub. - Good working culture and environment. Customer service representatives love to communicate with people and proactively solve issues. Always listen to customer concerns, answer customer questions, and provide information about the company's products and...

**Position ** : Customer Service **Location** : KL Eco City, Bangsar **Salary** : RM 2,500 - RM 3,500 **Working Hours** : 10.00am - 7.00pm (Monday, Wednesday, Friday) : 10.00am - 8.00pm (Tuesday and Thursday) : 10.00am - 3.00pm (Saturday) **Responsibilities**: - Monitor and ensure Feedback and replies are prompt to customer inquiries in a professional...

Customer Experience team drives one of our core values "Out serve Our Customers" and provide support to in-country business units and a wide range of verticals Promoting ease to our driver partners and passengers in customer support transactions focusing on quality and customer satisfactions Get to know the Role: - Guide our drivers and passengers in using...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM3,500.00 per month **Benefits**: - Company car - Flexible schedule -...

Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

Position : Customer Service - Banking (On-Site) Location: Jalan Raja Laut, Kuala Lumpur (accessible by public transport) Working Days : Monday to Friday (weekends may be required based on demand) Working Hours : Rotational shifts - 8 AM to 5 PM, 2 PM to 11 PM Salary Range : RM2,500 to RM2800 Term and Contract : 6 months (with a high possibility of permanent...

Interact with customers to address their concerns, answer their questions and assist them with their needs. **Job Types**: Full-time, Internship **Salary**: RM1,500.00 - RM2,500.00 per month Schedule: - On call Ability to commute/relocate: - Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package...