Data & Finance Support Team Lead, Gips
7 months ago
**About UOB**
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
**Key Responsibilities**
- Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
- Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
- Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
- Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
- Participate in DR/BCM activities or infrastructure related upgrade
- Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
**Key Requirements**
- Degree in computer science/engineering or related disciplines.
- Experience leading a team.
- Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
- Mandatory Technical skills : Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting, Informatica, Hadoop, OneSumX, Hyperion, SAP GL, Ray, Informatica, BASEL, Cloudera Big Data, Teradata
- Knowledge of ITIL of similar framework will be advantage
- Technical Experiences in servers knowledge and configuration for Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark, SAS, OBIEE, Qliksense, Microsoft Power BI, Quantexa, Adobe Campaign, Websphere, HCL Campaign, are good advantageous
- Excellent communication, interpersonal and analytical skills
- Excellent knowledge of front to back banking business, finance, risk and accounting data across various sectors
- Excellent & proven Incident/Problem Management and organization skills a must
Key Skills:
Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting, Informatica, Hadoop, Cloudera Big Data, Teradata, OneSumX, Hyperion, SAP GL, Ray, Informatica, BASEL
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