Vaccine Implementation Associate

2 weeks ago

Johor, Malaysia Pfizer Full time

Role Summary

The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine Portfolio. The Vaccine Implementation Associate’s role will be the introduction of vaccine portfolio and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Vaccine Implementation Associate will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Vaccine Implementation Associate should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Vaccine Implementation Associate identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Vaccine Implementation Associate is responsible for developing and executing an effective territory planning for Channel and HCPs

The Vaccine Implementation Associate is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.

ROLE RESPONSIBILITIES
- Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.
- Effectively builds scientific rapport and relationships with customers across virtual and in-person environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively
- Monitors and reports upon external environment intelligence information, and surfaces identified issues to Category Lead for support
- Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
- Leverages analytics tool to assist with developing insights and next best action plans
- Compliantly engage key customers to grow business and drive product demand by proactively providing HCP education
- Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive demand and leverages customer priorities to drive a positive business outcome
- Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with HCPs to build credibility and add value.
- Responsible for deployment of Pfizer resources to support HCP (e.g. patient education, Pfizer Galaxy Pro, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF) colleagues
- Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.

BASIC QUALIFICATIONS

QUALIFICATIONS
- Bachelor’s Degree, preferred Science and Health background
- Minimum 1 year of sales experience is preferred
- Have a history of sales promotional, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
- Valid driver’s license and a driving record in compliance with company standards

PREFERRED QUALIFICATIONS
- Min 1 year of pharmaceutical, biotech, sales, or relevant experience and preferably in Primary Care sector.
- Must live within the territory
- Experience with therapeutic area and products associated with this role
- Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
- Develop comprehensive territory/customer plans to drive achievement of desired objectives.
- Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
- Cultivate relationships with KOLs; build lasting relationships with top priority customers
- Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
- Demonstrated track record of business acumen, problem solving, data analytical skills, planning and prioritization skills

LI-PFE

Work Location Assignment: Flexible

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in e

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