Service Advisor
5 months ago
**This job required to work in Singapore, Toh Guan**
**Responsibilities**:
- Assist customers to submit accident report.
- Timely and accurate submission of GIA E-Filing, within the day upon receipt of request.
- Advise customers on claims procedures and repair procedures.
- Assist customer to schedule vehicle for servicing, repair, or maintenance.
- Timely opening and closing of job card and return to respective personnel.
- Liaise with customers and prepare ad-hoc quotations.
- Collect accident excess from customers and provide proper documentation.
- Billing/ Credit note of invoices in accordance with audit requirements. Audits invoices to ensure accuracy of billing.
- Conduct third party vehicle insurance company search if any.
- Purchase third party accident report.
- Complaints and feedback handling, provide timely update to customer on repair status.
- Assist on company marketing campaigns and programs.
- Assist on credit controlling and remind customer on payment issues.
- Any ad-hoc assignment or task given by management.
**Job Requirements**:
- Minimum GCE ‘O’ Level with relevant administrative experience
- Proficient in MS Office.
- Ability to handle ambiguity and confidentiality.
- Able to work independently and to coordinate several activities simultaneously.
- Experience in automotive industry, handling full set of accounting will be an advantage.
**Salary**: RM6,500.00 - RM7,000.00 per month
Application Question(s):
- Will you be able to reliably commute or relocate to Singapore for this job?
**Experience**:
- insurance claims: 1 year (preferred)
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