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Customer Service @ Medini
2 weeks ago
_Vacancies of _**Customer Service in Iskandar Puteri**_
What is the **Job Scope **in this position?:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers,
What is the **Feasibility** on the position?:
- Serious at work
- Minimum level must be after SPM result.
- Responsibility
- Patience
Maybe you're what we're looking for
Please now or contact us for an appropriate response
**Job Types**: Full-time, Fresh graduate
**Salary**: RM1,900.00 - RM2,100.00 per month
Allowances:
Night Shift: RM300
Performance (KPI achive):RM400
**Benefits**:
- Professional development
Schedule:
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Commission pay
**Education**:
- STM/STPM (preferred)
**Language**:
- Bahasa (required)
- English (required)
**Job Types**: Full-time, Permanent
**Salary**: RM1,900.00 - RM2,700.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (required)
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