Banquet Supervisor

5 months ago

Kuala Lumpur, Malaysia Hotel Grand Continental Full time

Responsible for making the function space visually appealing and presenting the menu offering for the event.
- Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas.
- Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the shift assigned.
- Responsible for consistently implementing the service standards and operating procedures in the banquet service.
- Provide excellent customer service and ensure customer needs are met.
- Provide unique and creative ideas to enhance meetings & group experience.
- Should possess in-depth Knowledge of Food and Beverage preparation and presentation.
- Supervise events and team members throughout service.
- Guide the Banquet staff in the setup of tables and place settings.
- Be familiar with all current and upcoming event details.
- Resolve staff and customer concerns quickly and efficiently.
- Coordinate with the Kitchen and housekeeping department.
- Should be able to work under pressure and also work in long or break shifts, if necessary.
- Assist the F&B Manager with scheduling, training, andperformance management.
- Assist and support the Conference Services Manager to provide excellent guest service
- Responsible for monthly inventory, consumption, and banquet staff labor.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

**Salary**: RM2,000.00 - RM2,700.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Supplemental pay types:

- Overtime pay

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