Banquet Supervisor

6 months ago

Kuala Lumpur, Malaysia Berjaya Times Square Hotel Full time

**JOB REQUIREMENTS**
- Possess at least primary / secondary school / SPM / “O” level / higher secondary / STPM or equivalent.
- At least 2-3 years of working experience in the related field.
- Able to work shift, weekends and Public Holiday.
- Able to communicate in English.
- Must be confident, matured, presentable and pleasant personality.
- Positive working attitude.
- Willing to work on shift, weekend and Public Holiday.
- Pleasant personality, excellent organizational and interpersonal and communication skill.
- Good command of English and Bahasa Malaysia

**JOB RESPONSIBILITIES**
- Oversee catered functions, in house and off site.
- Responsible for making the function space visually appealing and presenting the menu offering for the event.
- Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
- Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the banquet section in the shift assigned.
- Responsible for consistently implementing the service standards and operating procedures in the banquet service.
- Provide excellent customer service and ensure customer needs are met.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
- Supervise events and team members throughout service.
- Guide the banquet servers in set up of tables and place settings.
- Be familiar with all current and upcoming event details.
- Resolve staff and customer concerns quickly and efficiently.
- Should be able to work under pressure and also work in long or break shifts.
- To comply with all Berjaya Hotel policies and procedures.
- Strive to improve service performance.

**Job Type**: Permanent

**Salary**: RM2,400.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Early shift
- Evening shift
- Night shift
- Rotational shift

**Experience**:

- Banquet: 2 years (required)

**Language**:

- English (required)
- Malay (required)

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)

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