Customer Support Administration Officer-loyalty

4 months ago

Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

**[5-working day week job in Petaling Jaya]**
- ** Position: Customer Support Administration Officer.**:

- **Salary: RM 2500-3500.**:

- **Location: PJ Industrial Area, Section 51, Petaling Jaya.**

The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
**_About the job_**
As the Customer Support Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This role is fast paced. As the Customer Support Administration Officer, you will be managing customers’ entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include procurement and managing and making delivery of rewards earned to customers.

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