Infrastructure Manager
1 week ago
Lead and Manage System team on pre-sales, delivery, and operations matters:
- Manage and monitor all installed systems and infrastructure
- Proactively ensure the highest levels of systems and infrastructure availability (24x7)
- Maintain security, backup, and redundancy strategies
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support to customers / operation team.
- Liaise with vendors and other IT personnel for problem resolution
- Design and Provide Systems / Virtualization / Backup Solutions based on customer requirements
- Meet with customers to gather requirements, resolve incidents and problems
- Ensure projects are delivered successfully and on time
- Ensure all SLAs and OLAs are met including uptime availability
- Perform pre-sales including RFP responses and proposal writing
- Prepare costing and pricing and assist Sales team in closing deals
- Maintain assets (including spares) required to support Systems and Cloud infrastructure
- Hiring new staff for the team
- Provide SOPs for operations of Systems, Cloud, Managed Services
**Salary**: RM6,000.00 - RM12,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cyberjaya: Reliably commute or planning to relocate before starting work (required)
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