Customer Care Service Officer

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

**WE ARE EXPANDING!** **WE ARE ON THE HUNT FOR CUSTOMER SERVICE OFFICER** **INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

Purpose of the role **Responsibilities**: Call Centre Support - Answer Inbound calls from merchants and provide 1st level support - Call management and transfers to relevant departments - Settlement file variances - Missing transactions queries - Permanent and one off refund limit increases. - Full PAN enabling on merchant receipt copies - Settlement time...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Customer Care customer support 3 Deliver a consistent high level of customer service. 4 Ensure correct representation of the...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Manage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet personal/team qualitative and...

PROJECT: TAKAFUL MALAYSIA (INSURANCE PROJECT) JOB SUMMARY - In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care 3 Deliver a consistent high level of customer service. 4 Ensure correct representation of the...

**Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...

Job responsibilities: representing the skincare brand, educating customers, and driving sales by helping customers find the right skincare solutions for their needs. Job requirements: ~18 years old & above ~ Malaysian only ~ has skin care/body care promoter experience ~Responsible, aggressive, hardworking and good attitude. **Job Type**:...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

**Role**:Customer Care Officer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin english - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) At least 6 months of customer Service Exp KL...

Basic Salary: RM2,100 Mandarin Language Allowance for Mandarin Speakers: RM400 (You need to at least pass Bahasa Cina in SPM) Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract (renewable for another 6 months before converting to permanent) Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational...

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive. Cigna is an equal opportunity employer. POSITION : Customer Service Supervisor REPORTING TO : Customer Service Senior Supervisor 1. JOB PURPOSE Manages the daily activities of a...

Our client, an international pioneer company, leader in the development and management of innovative health & life insurance solutions, is looking for a Client Services Officer to join its International Operations division in Kuala Lumpur, Malaysia. The International Operations division, which has more than 250 employees in 15 countries, manages the health...