Customer Care Specialist

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Care Specialist - Mandarin Location - Petaling Jaya Type - Permanent Joining - 31st Aug Interview - Assessment and Online interview Must be fluent in English and Mandarin. Freshers or experienced can apply. Shuttle...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Located at Wisma Standard Chartered; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering...

Job Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

Attending to enquiries after Service Marketing sent out service reminders & promotional packages via weekly SMS blast to enhance customer retention rate - To conduct weekly customer service satisfaction surveys for both sales (post-purchase)and after sales (post-service and repair).This initiative aims to gather feedback from our customers to enhance their...

Job Title**:Customer Care / Service Officer** Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar South Are you a compassionate, empathetic, and customer-centric individual looking to make a difference in the world of customer service? Join our team as a Customer Care Service Officer at TechAI Partners Sdn Bhd [RWC Sdn Bhd]. We are looking...

_**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

Our client, a global insurance company, is looking for an International Customer Service Specialist. **Responsible**: - Support the seamless experience of customers and brokers with our services. - Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. - Maintaining the quality of data in...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...

**Responsibilities**: **First point of contact for customers enquiries regarding our product and services. ** Contacting our current and potential customers to gather information, customer needs, feedback and conducting customer survey for management review. **Liaise with the logístical team and courier for delivering equipment and parts. ** Working with...

Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...

**The Role**: As the Care Account Operations Specialist, you will work closely with the Care Account Manager to drive and support Intellect’s clinical operations tailored for our enterprise clients across the APAC region. Your role will be pivotal in transforming and optimising our clinical operational processes, drawing from best practices in electronic...

**The Opportunity** Our client is looking for a **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...

Oversee daily work activity of assigned team members, proactively deescalating & resolve customer issues. Support training of designated teams in standard policies, procedures, and best practices, ensuring overall delivery of world-class customer service. In parallel manage assigned designated individual operational customer service management workload (%...

The Role:As the Care Account Operations Specialist, you will work closely with the Care Account Manager to drive and support Intellect’s clinical operations tailored for our enterprise clients across the APAC region.Your role will be pivotal in transforming and optimising our clinical operational processes, drawing from best practices in electronic medical...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

**About Our Client** Our mission is to further develop and digitally connect production technology, to make it even more efficient, precise, and future-proof. In doing so, we want to make manufacturing and its upstream and downstream processes more efficient. This is how we build the industrial world of tomorrow. We are one of the market and technology...