Customer Care

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Job Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Care Specialist - Mandarin Location - Petaling Jaya Type - Permanent Joining - 31st Aug Interview - Assessment and Online interview Must be fluent in English and Mandarin. Freshers or experienced can apply. Shuttle...

_**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

**Responsibilities**: - **Customer Engagement**: Proactively handle outbound calls to follow up on client status, ensuring a seamless and positive customer experience. - **Professional Excellence**: Execute all responsibilities with the highest level of professionalism, aiming to exceed customer expectations at every touchpoint. - **Issue Resolution**: Show...

Oversee daily work activity of assigned team members, proactively deescalating & resolve customer issues. Support training of designated teams in standard policies, procedures, and best practices, ensuring overall delivery of world-class customer service. In parallel manage assigned designated individual operational customer service management workload (%...

Job Title**:Customer Care / Service Officer** Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar South Are you a compassionate, empathetic, and customer-centric individual looking to make a difference in the world of customer service? Join our team as a Customer Care Service Officer at TechAI Partners Sdn Bhd [RWC Sdn Bhd]. We are looking...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...

**About Us**: We are established Pet Store at Klang Valley, currently we have 5 outlets named Only Pets and still growing. We’re retailing wide varieties of pet food, pet accessories, pet beauty products, pet clothing, pet healthcare products, small animal’s livestock and personalized pet services. **Position Overview**: We are seeking a dedicated and...

1. Welcome and Greet Customers: Welcome customers as they enter the center. Ensure customers are attended to with food and drinks. 2. Customer Communication: Inform customers of deals and promotions. 3. Issue Resolution and Assistance: Resolve customer issues and provide appropriate solutions. Assist in handling customer inquiries and problem resolution...

**Requirements** - Malaysia citizen, 18 years old and above - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

Job Description - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering technical issue in our company phone apps - Atlas). - To educate the apps users on how to use new features or add on programs. - To identify and provide feedback from customers to...

**Job Description: - ** - Acting on behalf of the company, understand the company values and always act in a professional manner, using language that aligns with the company. - Strong Customer service skills and communication skill in good manner. - Always keep the environment clean and class - Maintain an orderly workflow according to priorities. - Always...

Customer Support: Provide prompt and courteous assistance to customers via phone, email, chat, and other communication channelsIssue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experienceProcess Improvement: Contribute ideas and suggestions for improving customer service...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

Act as the primary customer contact for services, has overall responsibility for the daily management  of assigned customer accounts, handling any issues arising, escalating as appropriate, providing status reporting to all stakeholders and maintaining high levels of customer satisfaction. Interface Customers, Sales Commercial Team, as well as...

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...