Customer Care Executive

2 weeks ago


Kuala Lumpur, Malaysia IQI Holdings Sdn Bhd Full time

Job Description - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering technical issue in our company phone apps - Atlas). - To educate the apps users on how to use new features or add on programs. - To identify and provide feedback from customers to support team for continuous improvement. - To summarize all FAQ and do documentation for further improvement. - To update reported issues and work closely with IT department technical support team to assure quality client customer service. Job Requirements - Diploma or degree in any discipline - Energetic and self-motivated - Team player - Good communication skills, outspoken - Ability to organize daily workload by priorities. - Must be able to handle fast-paced working environment. - Internet savvy and basic knowledge in Microsoft Office - Can work on shift management Benefits - Annual Bonus - Medical Insurance - Subsidy of Gym Membership - Birthday award - Annual Company trip / events / dinner - Positive, young and energetic environment
We want to be the leading global advisory and marketing firm, utilising international best practices and to live by our core values and principles.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



  • Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

    **Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...


  • Kuala Lumpur, Malaysia RCSI Management Full time

    Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Day : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...


  • Kuala Lumpur, Malaysia TalReso Consultancy & Advisory Sdn. Bhd. Full time

    _**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

  • Customer Care

    4 weeks ago


    Kuala Lumpur, Malaysia Koh Sim Lui Full time

    **Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us **Job Description**:- Provide service solutions to client and to solicit client’s feedback on product/system requirements/issues during visits /dialogues (calls) to the respective internal stakeholder and Corporate Internet Banking customers.- Support transformation initiatives...


  • Kuala Lumpur, Malaysia Airebus Sdn Bhd Full time

    Job Description - Minimum SPM - Preferably with an outspoken personality. - Presentable outlook and personality. Honest and responsible - With Customer Service experience is added advantage - Computer Literate - Willing to work in Shifts. One day off (Weekdays) - Medically fit to work. *Location at Corus Hotel, Ampang Kuala Lumpur Job Responsibilities -...


  • Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Marketing Executive

    1 month ago


    Kuala Lumpur, Malaysia Damai Senior Care Centre Sdn Bhd Full time

    Position Overview: As a Marketing Executive for Damai Senior Care Centre, you will play a vital role in promoting our senior care services and building strong relationships with potential clients and their families. Your primary responsibility will be to develop and implement effective marketing strategies to increase the center's visibility, attract new...


  • Kuala Langat, Malaysia MyMedic Innovation Sdn Bhd Full time

    1. Entertain complaints 2. Update in complaint system 3. Site visit 4. Investigation Report 5. Weekly report for KPI 6. Support in Research & Developement 7. Market survey for new products 8. Prepare materials for presentation 9. Support in tender submission 10. Prepare product specification 11. Manage, record & prepare samples **Requirements: -...


  • Kuala Lumpur, Malaysia Brandt Business Services Sdn. Bhd. Full time

    **Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...


  • Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Malaysia Zenyum Full time

    **About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kerry Full time

    About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia Kerry Full time

    About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time

    **Position**: Customer Service Inbound (Immediate Hiring) **Intake Date : 29** **March 2024** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500** **JOB DESCRIPTIONS**: - To attend / answer incoming calls from customer, identify...

  • Operations Executive

    1 month ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...