![GINTELL (M) SDN BHD](https://media.trabajo.org/img/noimg.jpg)
Technical Executive
3 weeks ago
**Technical Support and Issue Resolution**
- Handle escalated service issues, working closely with the technical support team to ensure timely resolutions.
- Programmed and troubleshoot product following installation.
**Training and Development**
- Planning or schedule training programs for technicians to enhance their technical skills and product knowledge.
- Stay informed about new product features and updates, work with HOD to provide timely training to the technical support team.
**Technical Management**
- Oversee the management of spare parts and inventory to ensure adequate stock levels for service and maintenance requirements.
- Implement efficient tracking systems to monitor inventory levels and reorder supplies as needed.
- Project handling new product, manufacturer process and liase with HOD and manufacturer.
- Preparing report, correspondence and presentation to HOD.
Job Requirement
- Possess Diploma in Engineering/Electrical and Electronic or equivalent.
- Minimum of 2 years of experience in a service management role, preferably in the field of vending machines or consumer electronics.
- Has experience in SIRIM is added advantage.
- Excellent communication and interpersonal skills, with the ability to interact effectively with client and internal teams.
- Problem solving and decision making abilities.
- Familiarity with inventory management systems.
- Proficient in both written and spoken in Mandarin, English and Malay.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- How much is your expected salary?
- How long is your notice period?
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