Internship of Customer IT Support
9 months ago
Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Document and escalate complex issues to senior IT staff as necessary
- Collaborate with other IT team members to ensure timely resolution of customer issues
**; Requirements**:
- Language: Mandarin, English, Malay
- Currently pursuing or recently completed a degree in Computer Science, Information Technology, or related field
- Strong problem-solving and critical thinking skills
- Excellent communication and interpersonal skills
- Familiarity with Windows and Mac operating systems
- Ability to work independently and as part of a team
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