Hotel Operations Manager

Discover your calling with SKS Group - Hotel Division! **Responsibilities**: - Direct the day-to-day hotel operations. - Maximized guest satisfaction. - Develop hotel's overall performance (Optimize Revenue / Sales & Marketing strategies). **Requirements**: - Min 5 years experience in similar role. - Proven leadership abilities, revenue management skills...

Job Scope: 1. Ensure hotel facilities, such as accommodation, conference rooms, and amenities, are operational, cleanest and safe daily. 2. Supervise hotel staff, set up systems to keep services running smoothly, and resolve problems. 3. Maintain a safe and secure environment for guests and staff by enforcing safety standards and procedures. 4....

Responsible for the overall Hotel Operations. - Monitor trends for competition in the marketplace. - Dealing with customer complaints and comments. - Develop alternative revenue streams to maximize sales by initiating new ideas for product development and identify new business opportunities. - Any other matters relating to hotel sales and marketing. - Is...

To clean and maintain the cleanliness of Hotel Guest Room and entire Hotel environment. To work in co-operation with all members of the hotel as a team to achieve the target of hotel business. To provide a clean and safe environment for our hotel guest stay. To serve with the spirit of eight days a week. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level...

Responsible for the dailyboperations of the hotel. - Provide effective leadership to the team and team members to ensure targets are met. - Be responsible for all the day to day queries, complaints or problems that arise in the Division. - Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest/member/client...

Guest Check-in and Check-out: Welcome guests upon arrival, process their check-in by collecting necessary information, issuing room keys, and providing relevant hotel information. During check-out, handle payment settlements and bid farewell to guests. - Guest Assistance: Be the first point of contact for guest inquiries, requests, and concerns. Provide...

Responsibilities: - Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. - Ensure Efficient Provision Of Front Desk Service. - Check...

Responsibilities: - Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. - Ensure Efficient Provision Of Front Desk Service. - Check...

Job Description: Hotel Executive Position Overview: As a Hotel Executive, you will be responsible for overseeing and managing the daily operations of the hotel to ensure a seamless and enjoyable experience for guests. Your primary goal is to enhance guest satisfaction, maximize revenue, and maintain high standards of service. Key Responsibilities: -...

**Responsibilities**: - Responsible for maintaining & developing efficient front office operations through planning, organizing, staffing, executing and controlling the functions of the department in line with the highest level of performance and quality standard of hotel is expected. - Direct the day-to-day hotel Front Office operations. - Maximized guest...

**Hotel Manager | Johor Bahru | Salary Open for Nego** - Responsible for the daily operations of the hotel. - Provide effective leadership to the team and team members to ensure targets are met. - Be responsible for all the day to day queries, complaints or problems that arise in the Division. - Plan, direct and coordinate the service delivery of all...

Rotate through the functional areas of the property to gain an understanding of how each department contributes to the success of the hotel. - Develop skills and leadership under the guidance of a mentor and other departmental leader through hands on work and shadowing. - Learn the operational workings of each department by observation of team members,...

**JOB DESCRIPTION** JOB TITLE : TELEPHONE OPERATOR REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM / O level - Excellent communications skill for both written and verbal. Multiple language skills are preferred (Able to communicate in Bahasa & English) - Able to work under pressure. - Self-starter, results oriented and also a team player. -...

Responsible for the daily operations of the hotel. - Provide effective leadership to the team and team members to ensure targets are met. - Be responsible for all the day to day queries, complaints or problems that arise in the Division. - Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest/member/client...

**Job Descriptions**: - Patrols lobby area, corridors, guest floors, public areas and makes use of the system appropriately, while ensuring there are no fires, unsafe conditions, and/or missing or inoperative safety equipment. - Ensures that the Hotel’s policy & procedures on the issuance of Security Passes are adhered to for all visitors including...

Responsibilities - Inspect hotel regularly to ensure it meets safety standards - Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, tennis courts) - Organize repair projects in a manner that does not disturb guests - Plan and oversee renovations and construction - Act fast to resolve emergency issues (e.g. power outages) -...

Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. We are one of the leading International Chain hotel that expanding in the Asia's especially Malaysia. Holiday Inn Johor Bahru City Centre are now looking for the enthusiasm and energetic people to join our new opening hotel! SPM...

Cheerful personality Able to lead a team Advantage if with experience in customer service Familiar with Front Office / Reception Operations Customer Orientated **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime...

**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...

**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...