Servicenow Solution Architect

3 weeks ago


Kuala Lumpur, Malaysia SoftwareOne Full time

Job Function: Software & Cloud Services The role:
The ServiceNow Architect is a key member of our ServiceNow delivery team and is responsible for the overall design of the platform and mapping client business requirements to systems/technical requirements. They are responsible for the overall architecture, design, implementation, and integrity of the ServiceNow platform within the enterprise.
- Responsible for demoing ServiceNow features and functionality to clients
- Provide mentorship, leadership, and project oversight in regards to ServiceNow technology workflows
- Responsible for internal artifacts and deliverables to ensure they meet solution requirements
- Work directly with the client’s product owners, scrum masters/project leaders, and solution architects, which includes presenting the design and development work to the broader project team.
- Work closely with the development teams, participate and lead design and architecture reviews
- If necessary building integrations utilizing infrastructure platform APIs via SOAP and/or REST APIs
- Sign off on technical specifications and documents, architecture diagrams, system documentation and manuals
- Sign off on update set promotion to production
- Participate in pre-sales activities related to the technology workflows (ITSM/ITOM/ITAM), including project sizing and scoping

What we need to see from you:

- ServiceNow Development and Consulting: Extensive experience in a consulting role, ideally from a lead developer / technical architect background
- Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
- Experience with
- Normalization Data Services configuration
- ITOM Discovery for on-premise and cloud environments
- Configuration Management Lifecycle
- Common Services Data Model
- Service Mapping, Event Management, and Certificate Management
- 3rd Party credential stores, network access, and firewalls
- JavaScript, SQL
- Additional product line(s) on the ServiceNow platform (one or more of ITSM, SPM (formerly ITBM), and/or ITAM)
- Understanding of the ServiceNow CMDB
- Understanding of the Identification and Reconciliation Engine and impacts to the CMDB
- Understanding of the ServiceNow workflow capabilities (FlowDesigner)
- Understanding of platform security and integration best practices
- A positive promotor of work culture and a "can do" attitude
- Willingness to learn and grow
- Strong communication, explanation and presentation skills
- Willingness to travel (up to 15%) and be comfortable in changing office environments

**Certificates**
- Must have: ServiceNow CSA
- Nice to have: CIS Discovery, CIS SAM, CIS HAM, CIS ITSM

Why SoftwareOne?:
Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey.



  • Kuala Lumpur, Malaysia IBU Consulting Private Limited Full time

    **Role**:ServiceNow ITSM** **Experience: 7+ years** **Location: Kuala Lumpur, Malaysia** **Please find the job description below.** ServiceNow IT Service Management Deliver end to end automated solutions which include technical implementation of ServiceNow Platform, Core System and Applications Ability to architect, develop and convert customers legacy...


  • Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    JD As a ServiceNow Solution Lead, you will be responsible for leading the design, development, implementation, and maintenance of ServiceNow solutions to meet the organization's business needs. You will collaborate closely with stakeholders to understand requirements and translate them into effective ServiceNow configurations and solutions. Key...


  • Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    JD As a ServiceNow Solution Lead, you will be responsible for leading the design, development, implementation, and maintenance of ServiceNow solutions to meet the organization's business needs. You will collaborate closely with stakeholders to understand requirements and translate them into effective ServiceNow configurations and solutions. Key...

  • Servicenow Lead

    2 months ago


    Kuala Lumpur, Malaysia Hyppies Full time

    Embark on a ServiceNow Odyssey as the Architect of Transformation! Calling all adventurers with a passion for ServiceNow magic! We seek an ingenious ServiceNow Maestro to embark on a heroic journey, traversing the realms of business and IT stakeholders. Prepare to weave your spells of improvement, delivering grand-scale and intricate ServiceNow engagements...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    JDAs a ServiceNow Solution Lead, you will be responsible for leading the design, development, implementation, and maintenance of ServiceNow solutions to meet the organization's business needs. You will collaborate closely with stakeholders to understand requirements and translate them into effective ServiceNow configurations and solutions.Key...


  • Kuala Lumpur, Malaysia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Digital Hub Kuala Lumpur attracts, inspire and develop diverse talents who will elevate BASF's digital journey. As one of the world's largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe are part of the technology powerhouse driving our...

  • Servicenow Developer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia IBU Consulting Private Limited Full time

    Role:ServiceNow ITSM**Experience: 7+ yearsLocation: Kuala Lumpur, MalaysiaPlease find the job description below.ServiceNow IT Service ManagementDeliver end to end automated solutions which include technical implementation of ServiceNow Platform, Core System and ApplicationsAbility to architect, develop and convert customers legacy solutions into...


  • Kuala Lumpur, Malaysia Avows Technologies Sdn Bhd Full time

    Bachelor's degree in Computer Science, Information Technology, or a related field. Compulsory hand’s on experience in Appengine, appengine studio SAP integration with and without integration hub Strong commend in Scripting, Building base frameworks and templates Strong UI building skills. Hands-on experience in configuring and customizing ServiceNow...

  • Solution Architect

    2 weeks ago


    Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full time

    Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...

  • Solution Architect

    2 weeks ago


    Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you build strong architecture and technology community and ensure a target architecture for our team Join us in this role where you’ll ensure that the architecture of ServiceNow and tooling supports effective architecture practices and general architectural artefacts in alignment with our strategy and vision. You’ll also ensure...

  • Solution Architect

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you build strong architecture and technology community and ensure a target architecture for our teamJoin us in this role where you'll ensure that the architecture of ServiceNow and tooling supports effective architecture practices and general architectural artefacts in alignment with our strategy and vision. You'll also ensure that the...

  • Servicenow Consultant

    2 months ago


    Kuala Lumpur, Malaysia Orsted Full time

    ServiceNow Consultant Imagine a future where you help drive IT operations in one of the most dynamic industries for the largest offshore wind operator in the world Join us in this role where you’ll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us...

  • Servicenow Consultant

    4 hours ago


    Kuala Lumpur, Malaysia Orsted Full time

    ServiceNow Consultant Imagine a future where you help drive IT operations in one of the most dynamic industries for the largest offshore wind operator in the world Join us in this role where you’ll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us...

  • Servicenow Consultant

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Full time

    ServiceNow ConsultantImagine a future where you help drive IT operations in one of the most dynamic industries for the largest offshore wind operator in the worldJoin us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us...


  • Kuala Lumpur, Malaysia Asian Technology Solution Sdn Bhd Full time

    We are hiring for ServiceNow ITOM Developer - 2 headcount Exp - 8-12 yrs Salary - MYR 12,000/Month Notice - Onboarding timeline should not exceed beyond 45 days (basically you need to propose only those with 30days notice) **Job Descriptions** - Have a deep understanding and relevant experiences on ITOM AIOPs & Cross Correlation Platform - Have relevant...


  • Kuala Lumpur, Malaysia amaris Full time

    Job description About the job Designs and delivers ServiceNOW solutions with a technical architecture designed for long term success and following ServiceNOW technical standards and leading practices. Assess the organization’s current processes and define future-state processes, work closely with Architects within the organization. Provide oversight and...


  • Kuala Lumpur, Malaysia Amaris Consulting Full time

    **Who are we? **:**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...


  • Kuala Lumpur, Malaysia amaris Full time

    Job description About the job Designs and delivers ServiceNOW solutions with a technical architecture designed for long term success and following ServiceNOW technical standards and leading practices. Assess the organization’s current processes and define future-state processes, work closely with Architects within the organization. Provide oversight and...