Assistant Housekeeping Manager

7 months ago


Kuala Lumpur, Malaysia Travelodge City Centre Full time

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**RESPONSIBILITIES**:
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- To be responsible in ensuring the overall upkeep and look of the Hotel's cleanliness, maintenance, comfort of guest rooms, public areas as well as ensuring the landscape are well maintained
- To supervise all contractual services are performing and standard are maintained
- Responsible in hiring, staff training and staff roster scheduling
- Provides supervision and direction to ensure day to day housekeeping standards are met
- To consistently re-assess and improve the functionality of existing housekeeping procedures
- Evaluate records to forecast department personnel requirements, and also to prepare budget
- Inspects evaluates physical condition of establishment and additionally submits to management recommendations for painting, repairs, furnishings, relocation of equipment and additionally reallocation of space
- Checking the functional operation of each room and liaise with respective department (such as Engineering and IT/Vendor) to rectify issues.
- Ensure control measures to manage costs to achieve budget and to constantly review the quality of amenities
- Monitor guests’ feedback closely and to identify areas for improvement
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Interact and assists guests professionally when needed
- Perform all other duties assigned by Director of Rooms or Management

**SKILLS & REQUIREMENTS**
- **Experience**:_
- Preferably minimum 3 years working experience in hotel related or housekeeping supervisory related position.
- **Personal qualities & attributes**:_
- Have eye for details and possess strong customer service skills
- Team player who is organised and able to work independently
- Well-groomed and professional disposition
- Meticulous with strong attention to details with good follow-up
- Excellent communication, leadership, problem-solving and interpersonal skills
- Possess strong leadership skills
- Know how to use Microsoft excel, words etc.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Meal allowance
- Professional development

Schedule:

- Holidays
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)


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