Housekeeping Manager

6 months ago


Kuala Lumpur, Malaysia Holiday Inn Kuala Lumpur Bangsar Full time

Do you see yourself as a Housekeeping Manager with Holiday Inn Kuala Lumpur Bangsar?

To join our pre-opening team, we are seeking a passionate Housekeeping Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.

Your day to day

Do you have exceptional standards? We’re searching for a Housekeeping Manager to work alongside our Rooms Division Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

Every day is different, but you’ll mostly be: 
- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
- Handling complaints and special requests to keep every guest happy.
- Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations.
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods.
- Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards.
- Maintaining inventory levels, preparing budgets, and driving productivity.

What we need from you
- Diploma holder.
- At least 2 years’ housekeeping experience working in an international chain hotel in a supervisory capacity.
- Business language and tool acumen.
- Must be able to speak English and Bahasa Malaysia.

What we offer

In return we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development


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