Housekeeping Floor Manager

7 months ago


Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 24026311

**Job Category** Housekeeping & Laundry

**Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Ensures knowledge and understanding of OSHA regulations are up to date.
- Oversees all lost and found procedures.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guest room maintenance needs.
- Understands and complies with loss prevention policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Assists in supervising an effective inspection program for all guestrooms and public space.
- Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
- Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
- Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

**Ensuring Exceptional Customer Service**
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Sets a positive example for guest relations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Kuala Lumpur, Malaysia Hilton Full time

    Assistant Executive Housekeeper With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton...

  • Assistant Housekeeper

    7 months ago


    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...

  • Assistant Housekeeper

    4 months ago


    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...

  • Assistant Housekeeper

    7 months ago


    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...


  • Kuala Lumpur, Malaysia Accor HQ Full time

    **Job Description **Operation** - Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team - Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set - Supervise public areas - Replenish guest supplies and ensure that...


  • Kuala Lumpur, Malaysia Hotel Grand Continental Full time

    a) Supervises and assists with all housekeeping activity in given areas of the Hotel. b) Checks all vacant rooms, reports status of rooms to Housekeeper. c) Checks maids for appearance, uniform, departments, etc. d) Checks all linen carts have ample linen, supplies and detergents. e) Inspects all rooms cleaned in assigned areas to his/her...


  • Kuala Lumpur, Malaysia Hotel Grand Continental Full time

    a) Supervises and assists with all housekeeping activity in given areas of the Hotel. b) Checks all vacant rooms, reports status of rooms to Housekeeper. c) Checks maids for appearance, uniform, departments, etc. d) Checks all linen carts have ample linen, supplies and detergents. e) Inspects all rooms cleaned in assigned areas to his/her...


  • Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    **JOB DESCRIPTION** 1. To achieve high standards of service in the Housekeeping Department, ensuring maximum comfort for the hotel guests. 2. To report to the Linen Room for daily assignments. 3. To collect guest laundry from the rooM/Floors. 4. To collect dirty linen from all individual floors and record down the number of pieces before sending to...


  • Kuala Lumpur, Malaysia Havana Bar & Grill Full time

    Floor Manager Job Description - The day-to-day operations of the restaurant's food and beverage department come under the scope of the floor manager. The Floor Manager will be in charge of private parties, dining, other events, and the hiring, training, and management of restaurant employees. Directly answering to the general manager, this position also...


  • Kuala Lumpur, Malaysia FURAMA HOTEL BUKIT BINTANG Full time

    **1.0** **Basic Function** Check all guest rooms daily to ensure proper maintenance and upkeep of all furnishings and facilities immediately after guest rooms have been cleaned by room steward/stewardess and are ready for sale. **2.0** **Responsibility and Authority** 2.1 Report to duty on time and in uniform. 2.2 Issue floor master keys to room...


  • Kuala Lumpur, Malaysia Sleeping Lion Suites Bukit Bintang Full time

    Responsible for all cleanliness of all guests rooms, pantry, store room, corridors, lift landing and staircases. - Ensures that all rooms are cleaned according to the hotel standards and that all rooms are supplied with sufficient amenities. - Occupied rooms should be cleaned with extra care by honoring the guests’ requests without re-organizing their...

  • Executive Housekeeper

    7 months ago


    Kuala Lumpur, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Housekeeping Attendant

    7 months ago


    Kuala Lumpur, Malaysia Hilton Full time

    Housekeeping Attendant A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will support all...

  • Housekeeping Manager

    7 months ago


    Kuala Lumpur, Malaysia OAKWOOD HOTEL & RESIDENCE KUALA LUMPUR Full time

    **Staff Management**:Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff. Schedule and assign tasks to ensure efficient coverage and quality service. - **Cleaning Standards**:Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces. Ensure compliance with hotel...

  • Housekeeping Kl

    1 week ago


    Kuala Lumpur, Malaysia Subhome Full time

    List-ID: 94600740Today 10:46 **Job Description**: Kami sedang mencari pekerja Housekeeping Terbuka untuk Warganegara dan Warga asing - Lokasi di Batu Feringhi - 6 hari seminggu - 12 hours (9am-9pm) - Terbuka untuk lelaki dan Wanita - Potongan EPF dan SOCSO - Cuti tahunan - Gaji permulaan RM1,400 (OT akan dibayar) Boleh hubungi saya sekiranya anda berminat,...

  • Housekeeping Manager

    7 months ago


    Kuala Lumpur, Malaysia OAKWOOD HOTEL & RESIDENCE KUALA LUMPUR Full time

    **Staff Management**:Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff. Schedule and assign tasks to ensure efficient coverage and quality service. - **Cleaning Standards**:Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces. Ensure compliance with hotel...

  • Floor Manager

    7 months ago


    Kuala Lumpur, Malaysia COS Full time

    **Company Description** WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us? This could be your first step towards a new and exciting career...

  • Housekeeper

    7 months ago


    Kuala Lumpur, Malaysia Pullman Hotel Full time

    Only **Malaysian Citizen** PULLMAN HOTEL BUKIT BINTANG, KL Position: - **Housekeeper** Basic Salary: - **RM1700 - RM2200** **Job Description**: - Cleaning and maintaning the cleanliness of various area within a facility or residence. - Have to dusting, vacuuming, mopping floor, making beds, washing windows and handling laundry. - Responsibility to...

  • Floor Manager

    7 months ago


    Kuala Lumpur, Malaysia TOP G COFFEE & CAFE SDN BHD Full time

    **To handle daily outlet operation, and to work together as a team to achieve company goals by providing exceptional customer service experience and product quality.** 1. Bear the responsibility to take charge on the entire FOH/floor operations. 2. Responsible for quality and quantity of the entire FOH, including stock count, costing, purchases, staff...


  • Kuala Lumpur, Malaysia Tamu Hotel & Suites Kuala Lumpur Full time

    **Job description** **DUTIES & RESPONSIBILITIES** - Allocate daily assignment to Room Attendants - Conducts morning briefings to Room Attendants - Check daily occupancy reports - Reads log books and follow up as required - Updates logbook and communicates important information - Follow up on trace reports for special guests requests, VIP rooms and carries...