Housekeeping Manager

4 weeks ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Additional Information** (Malaysian Only)

**Job Number** 24045600

**Job Category** Housekeeping & Laundry

**Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating

  • Housekeeping Manager

    4 weeks ago

    Kuala Lumpur, Malaysia OAKWOOD HOTEL & RESIDENCE KUALA LUMPUR Full time

    **Staff Management**:Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff. Schedule and assign tasks to ensure efficient coverage and quality service. - **Cleaning Standards**:Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces. Ensure compliance with hotel...

  • Housekeeping Manager

    1 week ago

    Kuala Lumpur, Malaysia OAKWOOD HOTEL & RESIDENCE KUALA LUMPUR Full time

    **Staff Management**:Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff. Schedule and assign tasks to ensure efficient coverage and quality service. - **Cleaning Standards**:Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces. Ensure compliance with hotel...

  • Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. Reporting to the Director of Rooms, the Housekeeping Manager is responsible to manage all functions related to the cleanliness of the hotel, including...

  • Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OAKWOOD HOTEL & RESIDENCE KUALA LUMPUR Full time

    Staff Management:Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff.Schedule and assign tasks to ensure efficient coverage and quality service.- Cleaning Standards:Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces.Ensure compliance with hotel policies and...

  • Housekeeping Manager

    1 week ago

    Kuala Lumpur, Malaysia Holiday Inn Kuala Lumpur Bangsar Full time

    Do you see yourself as a Housekeeping Manager with Holiday Inn Kuala Lumpur Bangsar? To join our pre-opening team, we are seeking a passionate Housekeeping Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments. Our...

  • Assistant Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Housekeeping Manager is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping...

  • Assistant Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Mulia Property Deveploment Sdn Bhd Full time

    **Duties and Responsibilities** - Assists Chief Housekeeper in implementing day to day Housekeeping operations and staff supervision. - Assumes responsibilities of Chief Housekeeper in his / her absence. - Directs the work assignments of supervisory and non-supervisory personnel. - Monitors Housekeeping personnel to ensure tenants receive efficient, prompt...

  • Assistant Manager

    7 days ago

    Kuala Lumpur, Malaysia Mulia Property Deveploment Sdn Bhd Full time

    **Duties and Responsibilities** - Assists Chief Housekeeper in implementing day to day Housekeeping operations and staff supervision. - Assumes responsibilities of Chief Housekeeper in his / her absence. - Directs the work assignments of supervisory and non-supervisory personnel. - Monitors Housekeeping personnel to ensure tenants receive efficient, prompt...

  • Housekeeping Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** (Malaysian Only) **Job Number** 24081805 **Job Category** Housekeeping & Laundry **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible...

  • Housekeeping Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Trillion Suites by SLG Full time

    Managing overall housekeeping department. **Job Type**: Permanent **Salary**: From RM4,500.00 per month **Benefits**: - Dental insurance - Free parking - Health insurance - Meal allowance - Professional development Schedule: - Day shift Supplemental pay types: - Attendance bonus - Performance bonus - Yearly bonus

  • Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Additional Information (Malaysian Only)Job Number Job Category Housekeeping & LaundryLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping,...

  • Assistant Housekeeping Manager

    1 week ago

    Kuala Lumpur, Malaysia Holiday Inn Kuala Lumpur Bangsar Full time

    Do you see yourself as an Assistant Housekeeping Manager with Holiday Inn Kuala Lumpur Bangsar? We are seeking a passionate Assistant Housekeeping Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments. Our colleagues...

  • Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Additional Information (Malaysian Only)Job Number Job Category Housekeeping & LaundryLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping,...

  • Assistant Housekeeping Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23139765 **Job Category** Housekeeping & Laundry **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day...

  • Assistant Housekeeping Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24079246 **Job Category** Housekeeping & Laundry **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Housekeeping Floor Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24079255 **Job Category** Housekeeping & Laundry **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Housekeeping Floor Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24026311 **Job Category** Housekeeping & Laundry **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Assistant Housekeeping Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24067052 **Job Category** Housekeeping & Laundry **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...

  • Assistant Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** (Malaysia Only) **Job Number** 24090694 **Job Category** Housekeeping & Laundry **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...

  • Executive Housekeeper

    1 week ago

    Kuala Lumpur, Malaysia Beremi Holdings Sdn Bhd Full time

    Job Description: Executive Housekeeper at Kuala Lumpur Journal Hotel, Bukit Bintang Position: Executive Housekeeper Location: Bukit Bintang Total Rooms: 121 Job Summary: The Kuala Lumpur Journal Hotel is seeking an experienced and dedicated Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness, comfort, and...