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Sales Support Specialist

1 month ago

Shah Alam, Malaysia TIME dotCom Berhad Full time

As a Sales Support Specialist, you will assist the sales team in ensuring that orders are processed on time and scheduling sales meetings and appointments.

**The work life**:

- To assist Channel Managers and Direct Sales Team with account management tasks in order to ensure timely service to Dealers and customers
- Perform outbound call to the list of potential and existing customer for service upgrades and contract renewal
- Liaise effectively with all departments within the organisation to ensure that customer needs are met and orders are completed on time.
- Dealerbase management
- Attend and follow through sales and customer enquiries
- Weekly updates to the sales tracker and lead reports

**All you need**:

- Preferably Diploma and above
- Prior experience in **Customer Service / Inside Sales / Sales Administrative **role is an added advantage
- Proficient with Microsoft office
- Proficiency in verbal and written communications skills
- Ability to multitask, disciplined, prioritise, and manage time effectively