Delivery Project Manager

4 weeks ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

What you'll be accountable for?
- Plan, manage and track Project milestones against RF, SOW, project charter, Goals, Scope, Delivery Approach, Delivery Plan, Activities, Risk & Deliverable in an effective manner.
- Ability to independently deliver simple and semi-complex projects in an effective manner
- Drive overall Project planning and tracking of project milestones to achieve the desired business outcomes as agreed with the Sponsor/Steering Committee with input from the respective Project Leads and ensure the projects runs according to schedule and budget.
- Plan, Manage and Track project milestones and detailed delivery plans to time, cost and quality as defined by project scope. Verification of customer agreed scope per LOA/ RF.
- Able to verify solution by working with counterparts that needs to be delivered based on-site survey
- Lead in Identification, manage, escalation and management of key project issues and risks related to the project that project managers are handling, including seeking resolution and execute contingency/action plan to mitigate issues/risk
- Develop risk management plan and mitigation plan with project team for issues and risks, proactively manage it with proposed recommendation. Responsible in inter-dependencies management and alignments across projects. Able to generate RACI charts
- Review progress against plans, reporting progress to the Steering Committee and maintaining a project management file and document register.
- Collaborate with other project leads / project managers/Delivery teams/ provisioning and service management teams as well to track and manage overall E2E project timelines/activities. Work closely in troubleshooting during customer project roll-outs is also a must.
- Identification and management of key project dependencies including dependencies from other in-flight projects
- To provide consolidated reporting across all departments to key stakeholders on a timely basis so they are aware of the overall status per format that is instructed as well as decisions required.
- Able to report effectively to Enterprise leaders, top management.
- Escalate to Project Management Delivery Head where executive decisions are needed, with analysis and recommendation.
- Create LRD for DRO Issuance, creation of memos, communicate with authorised personnel, C-levels, IT committee, Vendor management including contract management and cost.
- Willing to travel to onsite when needed.
- Able to communicate well with internal and external stakeholders, relevant authority, provide relevant information in national language and English proficiency is a must.
- Able to professionally represent Maxis to relevant stakeholders and management or C-levels.
- Monthly meetings - remote and physical
- presentation deck preparation for working committee, steering committee and top management, internal and external stakeholders including government states and MCMC reporting.
- Verification of forms from vendors and be responsible for task completion, RCA reporting
- Meeting with vendors, manage their task completion and supervise quality of delivery
- Handle well on ad-hoc requests from state MCMC
- Able to perform handover project effectively to Operations and ensure SAF sign off
- Perform revenue billing on time and report to Segment Leads, handle system orders well.
- Equipment drawdown, DDD and LLD document finalization
- Build Infra/CPE, complete integration and implementation
- Perform User Test and obtain acceptance
- Obtain customer’s Service Acceptance Form (SAF) signoff
- Complete Circuit provisioning and bring to service (BIS)
- Close Service Order (SO) at NCR

What do you need to have for this role?
- A minimum of 3-7 years of working experience in an end-to-end project management capacity
- Proven working experience as a project manager in Agile development projects
- Solid technical background with strong working knowledge of the GSM, Fixed technology, LTE, 5G, SD-WAN, fiber etc platforms.
- Familiar with wireless telecommunications architecture is preferred
- Experience with optical / DWDM /long haul fiber
- Experience with routing and switching equipment from vendors like Cisco, Juniper, or others
- Detailed understanding of TCP/IP, IPv4/IPv6
- Excellent customer-facing and internal communication skills
- Strong written skills for effective communication to senior m

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