Executive, Customer Service

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. - Plan delivery schedule and manage logistics arrangement to customers. - Handle complex customer issues and escalated complaints/ calls. - Resolve customers’ complaints in accordance with company’s policies and refer...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

**CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE** - Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis. - Monitoring booking to avoid last-minute cancellations and incurred charges. - Monitoring Export Container Movement. - Monitoring Export Customs Clearance with the appointed...

**Responsibilities**: - Receive and maintain bookings from customers (Booking lists). - Prepare monthly shipping shipment schedule. - Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target. - Follow up call & send a reminder to the customer of dateline shipment. - Provide...

To handle both import and export shipments. - To handle both airfreight - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, Pre - Alert, Shipping Instruction, and billing for the shipments. - To follow up shipment status closely and ensure timely delivery. Job Requirement: - Required language(s): Bahasa Malaysia,...

**The Company** Our client is a logistics service provider that offers a range of multimodal transportation services and third-party logistics. The Branch Manager will be accountable to oversee and support sales growth and revenue generation. The Branch Manager will coordinate, manage, and plan the branch operations to achieve strategic business and...

Job description Key Responsibilities: Basic accounting work, data entry in accounting system and records Print and send AR statements and invoices Proper filing and maintenance of documents Accounts payable - key in supplier invoices and process payments Coordination with suppliers and customers Other administrative / adhoc job assigned by superior Key...

To respond to customer enquiry and provide the necessary port info & job quotation. - To coordinate for outport job such as vessel calling Melaka, Port Dickson, Kuantan, Lumut, Port Klang by liaising & coordinating with our appointed sub agents. - To ensure FDA’s are completed & sent timely as customer requirements. - To liaise with company vendors,...

**Job Duties**: - Proactively generate leads from cold calling prospects. - Use scripts to provide information about our product's features, solution etc., and present their benefits. - Record the customer's personal information accurately. - Required to handle sales & marketing documentations. - Work as a Team to provide excellent telemarketing and...

**JOB HIGHLIGHT** - Easy access to Public Transport. - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English and Malay. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and...

* Diploma and above. **Responsibilities**: PRGX Headquartered in Atlanta, Georgia, PRGX Global, Inc. is the leading provider of recovery audit services. With more than 1,500 employees, the company operates and serves multi-national clients in more than 30 countries. Our client partners in Asia Pacific are sure to impress, as opportunities to work in their...

Ensure strict execution of company policies, procedures, and service standards - Have full knowledge of all menu items, daily features, and promotions - Good customer service - Serve food & drinks - Operate Cashier / POS system - Make drinks - Ensure the cleanliness and maintenance of all work areas, utensils, and equipment - Ensuring that health and safety...

Details: - To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution - Responsible to ensure customer satisfaction in providing service information and enquiries. Complaints and feedback are attended promptly in professional manner. - Handle and follow...

**RESPONSIBILITIES** - Ensure strict execution of company policies, procedures, and service standards - Have full knowledge of all menu items, daily features, and promotions - Good customer service - Serve food & drinks - Operate Cashier / POS system - Make drinks (if needed) - Ensure the cleanliness and maintenance of all work areas, utensils, and...

Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems...

Deliver a superior customer experience. - Friendly, positive with a good attitude - Greet customer, upselling and deal with customer complaints - Serve food and Beverages - Process Payment - Any other ad hoc task assigns by the Manager. **Benefits** - Attractive Salary Package - Service Point - Comprehensive Training Program - Long Service Award -...

Perform Service and Repair of Dyson's products.To communicate with customers as part of service requirement – main focus to servecustomer at front desk and at the same time able to do repair work.To perform daily activities as per established process and procedures.To produce quotation for Over warranty units.Produce timely and detailed reports.To meet...

Work closely with principal field sales team to achieve monthly sales and activation targets.Service dealers in a pre-assigned territory on a scheduled call frequency (visitations) to achieve sales targets and ensure no out-of-stock.Manage total dealers in the territory - ensure dealers performing to requirements and recruit new dealers to expand products...

**Job Description: Duties & Responsibility** 1) Collaborate with other departments to ensure all purchase requisitions and supplies for materials, chemicals, machinery, services etc fulfil the company’s needs and requirements 2) Raw material receiving and issuing and also the monitoring of raw material inventory level from time to time. 3) To ensure all...

**Job Description: Duties & Responsibility** 1) Collaborate with other departments to ensure all purchase requisitions and supplies for materials, chemicals, machinery, services etc fulfil the company’s needs and requirements 2) Raw material receiving and issuing and also the monitoring of raw material inventory level from time to time. 3) To ensure all...