Clinic Assistant

6 months ago

Puchong, Malaysia Poliklinik Mutiara Full time

Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs patients as needed regarding administrative and/or logístical procedures.
- Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated databases.
- Arranges for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures; orders, and may transport, drugs and/or other prescribed patient care aids as directed; performs or assists in the performance of basic clinical and/or laboratory procedures, as appropriate to the activities of the unit.
- Collects, verifies, records, and maintains data on clinical activity and/or research; prepares associated reports as required.
- Orders and maintains inventories of supplies, as required to support day-to-day unit clinical and administrative operations.
- Provides day-to-day staff support for the unit, to include preparing documents and reports, providing office services, scheduling and facilitating meetings and travel arrangements, and/or providing dictation or transcription services.
- Obtains and verifies patient billing information, as appropriate to the activities of the unit; processes patient accounts, and maintains records.
- Assists in maintaining the cleanliness and serviceability of unit facilities and equipment; arranges for maintenance and repair as needed.
- May supervise student employees, volunteers and/or interns; may lead lower-graded staff.
- Performs miscellaneous job-related duties as assigned.

**Knowledge, Skills and Abilities Required**
- Knowledge of supplies, equipment, and/or services ordering and inventory control.
- Knowledge of planning and scheduling techniques.
- Knowledge of clinical operations and procedures.
- Records maintenance skills.
- Ability to gather data, compile information, and prepare reports.
- Knowledge of patient registration procedures and documentation.
- Knowledge of medical terminology.
- Knowledge of related accreditation and certification requirements.
- Ability to lead and train assigned staff.
- Ability to perform basic patient assessments and referrals.
- Knowledge of patient care charts and patient histories.
- Ability to create, compose, and edit written materials.
- Ability to interact and communicate with people over the telephone, often in stressful situations.
- Knowledge of medical billing procedures.
- Clerical, word processing, and/or office skills.
- Knowledge of clinical facilities and equipment.
- Receptionist skills.

**Job Types**: Full-time, Part-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Holidays
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Clinical Assistant: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

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