Junior Sales Officer B2C
7 months ago
**Position**: Junior Sales Officer B2C
**Location**: An-Nur Healthcare Sdn.Bhd.
**Address**:No. 31-1 & 31-2, Jalan Reko Sentral 4, Off Jalan Reko, 43000 Kajang, Selangor.
**Salary Range**: RM 2,000 - 2,500 (Negotiable based on experience and qualifications)
**Key Responsibilities**:
**1. Customer Service**:
b. Ensure high levels of customer satisfaction and maintain positive customer relationships.
**2. Salesperson B2C**:
a. Actively engage in B2C sales activities, promoting and selling our products/services to potential customers.
b. Meet or exceed assigned sales targets through effective sales techniques.
**3. Database Management Activities**:
a. Manage and update customer databases to ensure accuracy and completeness.
b. Extract relevant data for analysis, reporting, and strategic decision-making.
**4. Liaison for Sales & Customer Service**:
a. Act as a key liaison between the sales and customer service teams, facilitating communication and collaboration.
b. Communicate effectively with licensing and franchising partners to ensure smooth operations.
**5. Internal Process Development Activities**:
a. Contribute to the development and improvement of internal processes to enhance overall efficiency.
b. Collaborate with cross-functional teams to streamline workflows and optimize business processes.
**6. Customer Service Activities**:
a. Execute various customer service activities, including surveys, feedback collection, and follow-up communication.
b. Work collaboratively with the operation team to address and resolve customer issues promptly.
**Skills and Proficiencies**:
- Proven experience in customer service and B2C sales.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Proactive and solution-oriented mindset.
**Additional Incentive**:
Sales officers will receive a commission of 3% on the total booking amount for each successful booking.
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Overtime pay
- Performance bonus
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