Business Process Analyst

5 days ago


Kelana Jaya, Malaysia TD SYNNEX Full time

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

**Job Purpose**:
**Responsibilities**:

- Define with the business owner the process to be centrilized analyzing and defining the To Be process.
- Identify best practices
- Establish and document the processes To Be implemented.
- Stabilize the business processes centralized.
- Re-engineering, optimize and strength the business process
- Work with business to define risk mitigation action plans to resolve processes gaps
- Overseeing and tracking business processes through KPIs
- Ensure the business operations are efficient in terms of using as few resources as needed
- Undertake productivity Initiatives
- Identify measurements and quantify proposed process improvements
- Facilitate problem solving and brain storming sessions with customers to develop solutions that represent a win/win for the SSC and our customers
- Update on project status to sponsors, stakeholders
- Identify Improvements and develops solutions to critical business issues
- Give support to the business with the processes implemented being the main contact between business and IT.
- Provide consulting services to customers and account teams

**Knowledge, Skills and Experience**:

- Bachelor degree
- Minimum 5 year of functional experience in accounting / master data discipline
- Advanced user in Excel
- Very strong operational / technical experience on SAP
- Knowledge of standard methodologies like Lean and Six Sigma is a plus
- Other languages is a plus
- Ability to create complex and large process documentation
- User training will be added experience.
- Fluent English
- Willingness to work in a multi-cultural and multi-skilled team
- Exceptional verbal and written communication and interpersonal skills
- Logical thinking with creative problem-solving ability
- Great attention to detail
- Good communication and negotiation skills
- The ability to work well with others
- A good capacity to understand the business needs
- Ability to work under stress
- Ability to translate complex business issue into smaller and manageable issues
- Positive can do attitude consistently delivering above expectations


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