Customer Service Officer Injection Molding
7 days ago
**Location: Senai**
**Industry: Metal fabrication and Injection Molding**
- Responsible to liaise with customers on matters related to delivery schedule, received and acknowledging customer’s purchase orders and monitoring of shipment and work closely with production to ensure customers satisfaction.
- Response to customer’s enquiry, complaint, feedback, needs and concerns in proactive and responsive manner.
- Receive orders, prepare billing and to issue work order to the production.
- Responsible to follow up and monitor the production status in accordance to agreed schedule.
- Coordinate with the internal department to ensure good product quality and on time delivery with correct quantity.
- Responsible to update the customer’s concerns to the manager on timely manner.
**Job Requirements**:
- Minimum **Diploma/Advanced Diploma**:
- Has experience in Metal division is preferred
- At least **2 years **relevant experience in **Manufacturing** industry
**Job Types**: Full-time, Permanent
**Salary**: Up to RM4,500.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Manufacturing industry: 2 years (required)
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